My print activity says something is being deleted but it won't delete

Hello,

Did you stop the print que under control panel - system before you tried to delete the print job? This article at the following link may help:

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

Please try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

I hope this information has been helpful.

Hi Bill,
Have you tried the printers on another PC?Please do.

• Whats the Operating System on your PC?Do the printer drivers correspond with that Operating System?If not,download the corresponding drivers from this dell support site. This you select under compatibility.
  
• After uninstalling the printer,disconnect fully and unplug from power.Reboot your PC before installing the printer again.

Hope this helps.Thanks!

Try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

To clear the print queue from stuck print jobs, try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try looking on the bottom right side of your pc, near the clock to find the picture of the printer or Icon for the print Que. Sometimes you have to click on a little arrow in this area to open it up and view all available. Find the picture of the printer and right click with your mouse on top of it. choose all printers and this should bring up a list of documents which have failed to print. Find the document and click on it then choose "delete" until there are none left on the list. make sure you use the "all printers" choice and not just the one listed in the name of your printer to clear this que. if this does not work, let me know by using the comment or reply links next to your question on Fixya and I will send more troubleshooting instructions.

It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

It could be that the Print Spooler service has stopped. Please follow the steps below to fix the problem:

1. Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

First, turn off the printer.

Then, remove/delete all print jobs, if any (printer icon tray > show active printers > select jobs and press delete). If the jobs didnt get exclude and are keeping the status of "excluding/deleting", restart your windows.

After reboot, check if the jobs are gone. If so, turn on your printer and try to print again.

Go to the Start run window and type Net Stop Spooler and press return and then do teh same and type Net Start Spooler after doing this try and redelete the job, if this fails do another Net Stop Spooler then navigate to C:\WINDOWS\System32\spool\PRINTERS and delete all the files in this folder then do a net start spooler all jobs should now be gone, Be aware that option 2 will delete all spooler jobs, so if this is a shared printer or server that these jobs will be lost