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Posted on Sep 12, 2011
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My Lexmark X1195 has recently stopped printing from a full black ink cartridge although it still prints from the colour cartridge - I've tried all usual cleaning solutions and reinstalled the software but although the black cartridge registers on screen and the printer sounds like it goes through all the motions it still doesn't print. There are no obvious mechanical errors that I can see. Any suggestions please? Ta.

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  • Official Brand Answer 3,344 Answers
  • Posted on Sep 12, 2011
Anonymous
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Try to insert a different known working black cartridge to identify if it's a faulty cartridge issue.

  • Anonymous Sep 12, 2011

    Try to
    insert a different known working black cartridge to identify if it's a faulty
    cartridge issue.

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I re-cleaned cups and wiper between cups with syringe and meth. spirits. Also realised that the cartridges that I had tried that hadn't printed could have melted the jets, so found an old one , filled it right up, then withdrew at least 2cc with refill kit tools. Prints fine now.

There was a lot of sticky ink residue on the wiper (what I assume the strip between the two rest cups is) that could have blocked jets.
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