Top 20 D-Link DCS-6620 Network Camera Questions & Answers

Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark ? right click to reinstall drivers or update driver xp. Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer If you still have no webcam installed Run the "Add a device"application, accessed by clicking on the "Start" button, opening the "Control Panel," and then double-clicking on "Add a device." The "Add a device" window will open and Windows will search for devices connected to your system but not installed. Click on the webcam name that shows in the search box and then click "Next." Choose whether you want Windows to search for the webcam device driver using Windows Update over the Internet, or if you'd prefer to have the device manager search for the driver using a disc supplied by your laptop manufacturer. Most drivers can be found on the system recovery disc included with your laptop, if you choose to add the driver from the provided disc. Place a check in the box next to your choice and then click "Next" to continue. Wait while Windows searches from the driver using Windows Update, if this was your choice. An active Internet connection is required for Windows to successfully do this. Allow the computer to install the driver and then reboot the system for the webcam to become recognized by the system. Otherwise, you can use the system recovery disc or a driver downloaded directly from your laptop manufacturer to install the driver without using the Windows Update search feature. Open the CD/DVD-ROM drive and insert the system recovery disc, or place the driver downloaded from the manufacturer in an easily accessed file directory on your PC, such as on the desktop, or in your "My Documents" folder. Choose the option "Install the software automatically (Recommended)" in the "Add a device" application, and press "Next" to begin searching for your webcam driver. The hardware wizard will search the system recovery disc and install the driver automatically. Press "Finish" to close the wizard and then reboot the computer to allow recognition of the webcam. Choose the option "Install the software manually" in order to browse to the driver location where you saved the driver and install it from there. Use the opened file manager and locate the driver. Click the "Next" button to install the driver, then reboot the computer to add webcam functionality.

Copy the D-Link site and paste it in your web browsser address bar and hit ENTER.

http://support.dlink.com/downloads/

Under SUPPORT MENU & DOWNLOADS, click on "See All Products"

Onthe next screen, scroll down MULTIMEDIA in the black strip and then under "Digital Video", select your camera model and
click on it.

Click on SUPORT and in the next window, click on FIRMWARE to get your driver download.
next click onDownload Now.

Follow these instructions to properly install your camera drivers.
Disconnect the Camera from the USB port and install the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work after
it completes the installation.

Then to use it on the Web, do this.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Not sure what image you are looking for on the browsers.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone or Headset.
Click OK and it should work.

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Welcome to FixYa! and Happy New Year,

Sorry i couldn't Help before- It might be the Webcam. In that case Take it back for a full refund!

--P3NGYJ03

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if installed properly will come up and show a picture.
4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Uninstall Microsoft Silverlight

You need to NAT first. Just NAT internal ip :internal port with External IP :external port.

If you are using Trend Micro Virus protection It will cause the video to be blank.

From wat ya say it seems to me that you are loosing ya signal sometimes? perhaps a "Better" antenna on the Base unit may help, one with a "High Gain" Also perhaps ya need to check and clean any connections etc. Hope that helps.

I am sure it is now toast and you cannot downgrade if the wrong firmware has been installed. I would ask D-Link.

try changing the channel number from auto to a channel number 2 or 3 higher than the lowest channel number.' do this by logging into the d-link dsl 2640

You can get best d-link router support phone number at Toll Free Number ( 1-877-769-0969 ). D-link router Tech Support number ( 1-877-769-0969 )

the manual is free , at dlink dot com you push the reset button for long time per manual 15sec (iirc) the release it and now all defaults are set. per the manual, google dir-655 manual. easy as pie if you just read the manual.

Warning to FixYa readers -DO NOT CALL THE FAKE TECH SUPPORT NUMBERS POSTED ALL OVER THIS SITE. These phony support numbers or web links send you to criminal call centers where they will install malware, steal ID and/or extort money from you . Please only ever use the support contacts from the official company website {edited by volunteer Expert}

KATHERINE, Your message does not qualify as a question or query for a problem, try somewhere else DO NOT MAKE THIS SITE WITH YOUR GARBAGE Take your GARBAGE to another Side Your message qualifies as SPAM

SUSAN, Your message does not qualify as a question or query for a problem, try somewhere else DO NOT MAKE THIS SITE WITH YOUR GARBAGE Take your GARBAGE to another Side Your message qualifies as SPAM

Ethernet/USB Print Server it is for even windows 98 (OMG ) page 7 is setup. NO OS stated by you, at all. why:? page 3 is OS compat. after reset the default address is 192.168.0.10 5volt power pack is NOT OPTIONAL. 1998 what did you read the free manual yet. the last page shows printer compatibility list, does your match? where would you find a printer that old working now. crickets...??? my guess is 2003 year made. XP first release is that. one manual for it stamped 2003 so is 17 years old relic fodder for sure, recycle it is best. first hit https://eu.dlink.com/-/media/consumer_products/dp/dp-300u/datasheet/dp_300u_datasheet_en.pdf RTM ! no 17 year old printer works today, not really.

At D-link, we understand the necessity of 24/7 need for an internet connection to connect you with the outside world along with providing you with optimum results as well. So, if you are facing any technical issues in your router and unable to solve it by yourself then with the tech support you can ask our experts. We will provide you Toll-Free Dlink Support Number Australia +1 888 597 3962 and online live chat so that you can reach us any moment according to your convenience. The well-experienced and highly motivated technical teams with their years of experience at D'link Tech Support will patiently listen to your issue and provide you with an efficient solution. You can contact our specialists at the provided number and our customer care unit will give you the necessary assistance to resolve your issue. Our customer care number is always there to take care of all your Internet-related issues and will provide you with the best available solution to permanently resolve the issue. We provide a friendly environment and take care of each complaint and feedback to provide better services to our clients. The Toll-free Dlink Helpline Number Australia +1 888 597 3962 and help centers are available 24/7 to assist our customers and free you from your distress of the web connection of the modem and the router. At Dlink, each customer is like a member of our big family and we love to get feedback from them. So, whatever be the need we are there to serve you the best we can. For any kind of technical help during the process contact, Router Technical Support team to get an instant solution. They are available 24/7. Call Now ?+1 888 597 3962 for any Support. More Info - https://www.quickhelps.co/phone-number/d-link/