20 Most Recent RCA M4304 Digital Media Player - Page 4 Questions & Answers

Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
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Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
This is a FREE answer, Please rate me

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Check the specification of your MP3 player to determine the type of video file format it uses.
Movie files have to be converted to video files formats that can be viewed on your MP3 player.
For details on video conversions, please click on this link and follow my instructions :-
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http://www.fixya.com/support/r5874192-play_videos_mp3_player

Possible errors inthe player, can be malwarres or virus. Try to reset the player. If not have it connected and searched for filesusing hte search keys, then clean all unwanted files, remove and copy offf, then format and recopy good files.
Have the reset done.

RCA released an upgrade to the firmware - go to http://www.rcaaudiovideo.com/product.aspx?product=420 and follow the download. Follow the instuctions for the firmware upgrade (download/save etc)

Plug the unit and ensure that there is 20mbs or more free. If the unit is filled it can not create a library file to play the music. If there is more then enough free room the only thing you can try is to reset the device or format it. Thanks, Midwest-tek

Even if there is not, you can easily convert WAV files to MP3 using windows media player, itunes or Audacity

from what you have described and what i have read on the rca technical forum. the problem seems to be a flash memory error or the slide lock is activated on the unit. Is the unit locked? if not it means the flash memory is no longer working or is intermittently working. There isnt much you can do on the consumer level. And with the price of the unit its not really worth paying to get repaired. I would suggest replacing the unit. From what i can tell rca charges 55$+ shipping to fix this error. If its under warranty they will fix it free of charge, as long as it has not been tampered with. If its not under warranty its up to you to decide is it worth paying 55$+shipping or buying a new unit. No one likes to hear this, But unfortunately that is the case.
I hope this helps you understand your problem. If you require further explanation or assistance i will be glad to provide it. Thanks and have a great day -Midwest-tek

you should only have to plug it into your computer for it to be recognized by the computer. The computer should make a ding noise and then you can access it from my computer. If you haven't already try it on a different computer to isolate if the problem is with the mp3 player or just the computer you are currently trying to connect it to. if you need further assistance please let me know.
Thank you.

wont charge

try plugging it up to the computer. it usually restarts

Hold for atleast 3 to 5 seconds or hold longer then that

Hello,

When the M4304 keeps shutting off all the time, you did well by trying to charge the player: 3 hours of charging the battery, with the player connected to a running computer, should be long enough to charge to full capacity.
1. Check the HOLD switch ( ) on the rear: move the switch away from the padlock sign.
2. RESET the player: hold the Menu button ( ) for more than 10 seconds.



3. If the player doesn't work normally after the RESET: perform a firmware UPDATE. For details, see next link:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/7312/session/L3NpZC93SFVIdXA1aw%3D%3D/p/158/r_id/162/sno/0

mp2 will not recognize music videos, and there's no other way that it will work for that format. Only mp4 and latest version is designed for audio and video format.

mp2, stands for m-peg audio layer II - does recognized only audio format files.

mp4 - recognized audio and visual digital format.

Open the picture in Paint under windows accessories, then go to the file menu and click "save as" and save the picture as a jpg. Then pick a folder to save it in and copy that onto your player into the image folder. that should do it.

Damn. I have the exact same problem and I'm working hard to solve it. I will definitely let you know if I got a solution to this problem. Let me know if fixed it.