20 Most Recent Husqvarna Designer I - Page 5 Questions & Answers

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How to repair not working reverse?

Typically there is no repair. The button set has to be replaced. The cost is usually about $15 for the button set plus service charge for the labor. Sometimes the reverse will work if you put added pressure when pushing the button (possibly using finger tip too) but eventually it will wear out and have to be replaced. Be sure to take to an authorized Husqvarna Viking dealer for replacement with genuine Viking machine parts. You can find local authorized dealers by visiting the Viking website - http://www.husqvarnaviking.com/us and going to section 'Locate a Dealer' Good luck.
7/13/2014 5:54:46 PM • Husqvarna... • Answered on Jul 13, 2014
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How can I get touch scareen to respond? Screen stuck on menu with message set for twin needle o.k. (I press o.k. with no response)

If you don't get any response from touching screen when you turn it on, it could be your touch screen needs replacing.
7/13/2014 8:40:10 AM • Husqvarna... • Answered on Jul 13, 2014
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Does the designer diamond cut the thread between color changes during embroidery?

Yes but you should check that that function is turned on in the Tools/Set menu.
7/13/2014 8:20:36 AM • Husqvarna... • Answered on Jul 13, 2014
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Can't read my disk that

What software are you using? You need to read the disk back to your PC in Disk Manager (VIP, 3D or 4D software) or use the input/output of Embird, if that is what you have. The disks that are used in the Designer 1 are not able to be read directly by a PC in Windows Explorer because they are in sewing machine language, not PC language. You can combine designs and lettering on the Designer 1 machine, without having to use PC software at all. Let me know if you need help with this.
7/4/2014 3:56:44 PM • Husqvarna... • Answered on Jul 04, 2014
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Bobbin rewind broke off, on my designer one, how can I replace it

Take it to a repair shop for replacement. Ought to be a warranty repair, I believe.
5/22/2014 9:05:23 AM • Husqvarna... • Answered on May 22, 2014
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How to read the hours of operation Husqvarna designer 2

You need a service cassette (Service D-card) to do that on the Designer 2 and the Quilt Designer. It is expensive and only available to authorized service techs.
5/15/2014 7:40:44 PM • Husqvarna... • Answered on May 15, 2014
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I have a husqvarna Ruby designer sewing machine. I can't download any of the disks to my mac. it tells me its not compatible

call Husqvarna , and ask them if they have a update or some program that would work with the mac pc
5/5/2014 3:19:11 PM • Husqvarna... • Answered on May 05, 2014
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Designer SE screen frozen

it's possible that the computer part of the sewing machine made have gone out, it's time for a trip to the sewing machine repair shop
5/1/2014 12:35:19 AM • Husqvarna... • Answered on May 01, 2014
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Unable to remove switch plat using brush with small black lever, how to apply pressure properly?

Are you refering to the stitch plate? If so, why does it take more than index finger pressure on each side of the plate to move it toward you?
4/14/2014 7:06:26 PM • Husqvarna... • Answered on Apr 14, 2014
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My screen is froze up

I suspect the calibration of the screen is out of adjustment. Take it to a professional but don't let them replace the screen or motherboard before asking them whether they tried to re-calibrate the screen.
4/14/2014 6:08:03 PM • Husqvarna... • Answered on Apr 14, 2014
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When trying to put the needle in the far left position an error or fix it pops up

I think the needle mechanism is out of adjustment. In the center position, is the needle centered over the hole in the needle plate (check with a plate that has the single hole for straight stiching, not the slotted hole for zig-zag sewing). Take it to a professional for a tune up.
4/14/2014 6:03:14 PM • Husqvarna... • Answered on Apr 14, 2014
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Embroidery arm does not work

Sounds like the embroidery arm belt stop is out of adjustment. Unless you're pretty handy, take the machine and arm to a professional. If you're going to tackle it yourself, get a service manual for the machine.
4/14/2014 5:49:53 PM • Husqvarna... • Answered on Apr 14, 2014
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I have a Artista 180 never really used it but now started again wanted new font designs and so i called the place i purchased it from 15 yrs ago and he just said it was worthless there are no cords th

I guarantee that you can find a replacement cable. Contact the manufacturer first but also check ebay. If all else fails post some pictures of the input on the sewing machine and I will help you find one.
3/13/2014 12:36:46 AM • Husqvarna... • Answered on Mar 13, 2014
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