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Husqvarna Designer I - Page 2 Questions & Answers
Foot pedal doesn't work
You may need a new foot pedal. Find a small applicance repair shop and ask them if they can test the pedal. Take the machine with you.
10/14/2017 6:43:53 PM •
Husqvarna...
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Answered
on Oct 14, 2017
3d embroidery dongle software
You might be lost without the "security dongle" many softwares for digitizing require one specific to the mfg, and series version. Scour the sewing areas and all the sewing thread kits at Grandmas!
Cheers,
Embroidery Services
San Diego, CA
9/20/2017 5:44:00 AM •
Husqvarna...
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Answered
on Sep 20, 2017
My embroidery unit does not recognize my hoop
The first thing to check is the software version on your machine. Later versions are far better at recognizing the proper hoop than the earlier versions. The current version is 2.24 . Check this by looking at the bottom, right corner of the welcome screen when the machine is first turned on. The numbers in that corner are your software version.
If you are in the 2's, then adding the latest probably won't change this problem. Make sure that when the hoop is slid into position you do not go beyond the proper position. The release button on the hoop holder should drop down fully. If it is slightly raised, pull the hoop back toward you, without holding down on the button and see if it clicks down farther. If so, I recommend that you press the button just when you start the hoop onto the machine, then release it and as the hoop slides back it will click into the hole. Wiggle the hoop a little and the button should seat fully and then the machine should recognize it. If it still does not recognize the hoop, you may need professional attention.
7/4/2017 7:32:19 PM •
Husqvarna...
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Answered
on Jul 04, 2017
Designer I software compatibility
You need the Husqvarna Viking software to turn those file extensions into the SHV format. It's about $400 at your dealer. Their web site does a nice job of showing its features. You get over 100 fonts and alot of designs too. You would open your current designs on a screen and then re-write them to the floppy or stick depending on your model of D1. It then sends the stitch information with the picture of the design to the floppy so your D1 can display the image. (The SHV format)
The VIP and HUS format don't carry the image file for your machine so it say's, "file not found", when you try to open them in your D1.
12/19/2015 2:02:28 AM •
Husqvarna...
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Answered
on Dec 19, 2015
No power to designer se
Hello, check you electric cord and make sure it is good, if it is good and working, you will have to take to dealer and have serviced.
11/13/2015 2:06:39 AM •
Husqvarna...
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Answered
on Nov 13, 2015
My mega hoop is on, but the screen keeps telling me the color block is not allowed on both sides how do I get it to go???
I have a Designer Diamond, and I experienced the same error message of "color block not allowed on both sides of hoop". I was trying to resume my project a day later, and received this message when I attached the hoop. I made several attempts to fix this problem and get rid of the error message to no avail. Finally I just checked the hoop size on the screen of the machine and noticed it was showing the wrong size hoop attached! I picked the correct size for the hoop I had attached, and viola! - message gone! and I was able to continue on with my project!
10/3/2015 10:57:18 PM •
Husqvarna...
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Answered
on Oct 03, 2015
Designer 1 breaks thread when doing embroidery
There could be many reasons for this. Here are some things to check:
Keep an eye on the thread as it spools off the reel when you are embroidering. It's always tempting to watch the embroidery - which is incredible and fascinating and mesmerising - but that won't help you discover if the problem is how the thread is unwinding. Thread breakage is often caused by the thread not reeling of cleanly - it gets caught on a rough bit of the spool, or loops and gets caught in the tension discs or it flips out of the first thread guide straight after the thread spool. Some of the softer rayon emb. threads tend to fall off their reel and this can cause problems too. Check all those things. There are ways of dealing with any of these problems, just ask.
If it is polyester embroidery thread- when you are threading, pass the thread through the take-up lever (the hook bit above the needle that goes up and down) from left-to-right instead of right-to-left.
Put in a new needle. Make sure the needle is the right size for the thread you are using. There are special Embroidery needles, but I generally have no problems using a Universal 80/12 provided I am using regular embroidery threads (rayon or polyester, 40 or 35 wt).
Check that the bobbin thread is "clicked" into its tension slot.
Take off the needle plate and check that there is not a rough bit on the needle hole. There should be a nick at the front - that's normal - but any other roughness needs to be smoothed away with a crocus cloth (which I don't have, but find the rough side of a nail file followed by the smooth side does a reasonable job instead). While you've got the needle plate off, take out the bobbin case and clean all the fluff out of the area below the bobbin case.
Tip the machine back or lay it on its back and look up the needle shaft. Is there a pile of broken thread up there? It is really hard to get a good look up there, but you might be lucky. If there is some thread caught there, use long-nosed tweezers to get it out - or any other long, thin thing you can think of. Make sure your machine is turned OFF while you do this. Use a torch to help you see.
When you finish with one colour thread, cut it just after the reel and pull the thread end through from the needle. That way you are never pulling the furry ends of thread back through the tension discs.
Use a length of UNWAXED dental floss and clean out the top tension discs by running in several times from right to left through both top discs. Floss out the bobbin tension slot too while you are at it.
Is it just one particular thread that keeps breaking or any thread you use? Sometimes one thread is a rogue and you are never going to tame it. Cut your losses, save yourself some grief and throw it away.
Hope something here helps you.
8/17/2015 7:53:36 AM •
Husqvarna...
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Answered
on Aug 17, 2015
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