Nortel Popular Questions, Answers, Tips & Manuals

unplug all the phones in the house, or go out to the NID (network interface device) on the outside and disconnect the "line" from the "network". It should have a standard modular plug. You should be able to plug a regular phone into that jack and see if the line has cleared. Chances are there's a phone in the house that's partially off-hook.

The phone doesn't have any message capability - it is the central system (KSU) behind it, which can be one of several types. Generally, F981 will get you into the voicemail system, 0000 is the default password, else you will need to know the existing password for that extension, then follow the prompts (8=admin).

Phones I work on have a ribbon cable going from display window to main body, sometimes get knocked around and ribbon cable dislodges. Just have to reconnect cable, inside the phone.

Not sure what you mean by Show key but if it's to check what the buttons are programmed for, you do this: -press Feature button (strange satellite/orbit button above the Off Hook/Pick up red button on right) -press * -press 0 -then press button you want to check If that's not what you are looking for, give more details what you want to do

here is a link to the Iwatsu Userguide. The call forwarding feature use starts on page 59 http://pdf.textfiles.com/manuals/TELECOM-F-R/Iwatsu%20Adix%20vs%20R1.3%20Owners%20Manual.pdf

Have you resolved this yet? If your CO connection is analog, it's done by your telco. If you have a PRI (T1), then it's in your system's configuration.

That feature code is documented as Feature 985 Norstar Voice Mail Directory Number which should give you the number, not reset anything. You can hang up (RLS) then dial it. Initializing a mailbox (if that's what you're trying to do) is F981, option 8 (admin).

Try here: bcm50.com

BCM 50, maybe? bcm50.com

I don't know what "enimes" is, but that's the standard for those phones. I don't think it's changable unless the entire system is changed.

feature 985

If it is Blank button Terminal and sets ---> line access .....> line assignment and go to line 001 make apply or apply and ring it will come back

Feature # 4 F4 forward to: F#4 cancel forward

There is a call back feature in the system. Sometimes when you receive an internal call from another extension and you are on another call the caller will hit callback. You actually have to return the call to that extension to stop the light from flashing.

Feature 981, then your password (default 0000)

It might be that your pick up key is mislabeled/programmed. Press feature * 0 then the pick up key to identify what the feature is on the button. If it's not pick up, exit out of button inquiry press feature * 3 the button you want to program (pick up) then press feature 75 That will program it as a group pick up key

Hi Lyndsay, Have you tried feature 985, and then press 9, and enter the passed resetsmppwd? That should reset the login on feature 983 to 1020000 for three digit extensions, or 102000 for two digit extensions. Once you get into there, you can reset the mailbox password for the general delivery mailbox. Depending on your system, even though the general delivery mailbox might be on extension 363, the mailbox number is likely to be 100.

The easiest way is too just unplug it or turn it off

If you set the all line and set restrictions to no restrictions, you are not restricted from making any calls. I don't think it's the phone system requiring this 4 digit code. Are you sure all your lines are set with the same long distance provider. Did the lines in the dial 8 group require a code. (ie some users had the long distance provider set up their lines to need a code entered to charge calls off to different job codes, so they can distribute the charges correctly). You should now be able to call 9+1+area code+number, with no restrictions.

Feature # 85 F85 turns it on F#85 turns it off