Nortel Popular Questions, Answers, Tips & Manuals

Which model RU having and also pls check the stiings in ur menu list that mostly like as call connect and call hang sounds


Thanks

Harsha

I assume you have that in a 8300?... In any case.. try To warm-start (no diagnostic tests are run), press the Reset button for less than 5 seconds. To press the Reset button, insert a small pointed object (for example, an unbent paper clip) into the Reset button hole. if you need more help. please give us more information!

You can't change that I believe. You can however check the user manual or call Avaya support http://www.pdfkeep.com/nortel-t7316e-manual

your phone's LCD display is defective and it should be changed. I have a similar problem but till it works that way, I can live with it. Actually I have 3 more with good display - hehe....If annoys you, get a used one from Amazon for 44 USDhttp://www.amazon.com/Nortel-Meridian-M7208-Telephone-Gray/dp/B0018JVOP2Sending it to repair might cost you more.

Hi. Inactive feature often means that there's a problem with your connection to the call pilot. Do you have lights on your call pilot? Did you assign a mailbox to the extension you're working on? Did you remember to connect the call pilot to a station port?

F983 and F985 are voice mail access feature codes. Try rebooting your voice mail system to see if the unit recovers. There is no switch so you will need to unplug the power to the VMS to reboot.

If you have lines appearing on your phone and they don't ring you need to program lines to ring. This type of programming is done from a M7310 phone. Page 323 of this manual shows how to program this on a NorthStar MICS Ver 6 phone system. http://pdf.textfiles.com/manuals/TELECOM-F-R/Nortel%20MICS%20System%20Installer%20Guide%206.1.pdf Enter the programming mode : Feature **266344 Password:266344 You will have 4 programming buttons on your phone, normally the 2 top left and 2 top right of the 2 vertical rows. top left = move up one level lower left = back top right = select lower right = next once you enter the programming mode press next to "Terminals and Sets" press select enter your extension number press select press next to "Line Access" press select press next to "Line Assignment" press select use the next key to go to the line you want and use the soft-key below the display to change it from "Appear" to "Appear and Ring"

Setting the ring tone and ringer volume You can choose one of the four different ring tones and set the ringer volume. To set the ring tone and volume: 1. Make sure that the ringer is turned ON. 2. Press the Set Options key. 3. Press the down arrow three times or press [3] to go directly to the item. 4. Press [3] and follow the instructions on the display. When picking the ring tone, press the volume bar to adjust the volume. 5. Press [Save] to end when you are satisfied with the ring tone and ringer volume.

If the display also goes off during the time of all the lights flashing on and off it sounds like you have a bad phone and it will need to be replaced. Try a different phone to see if you still experience the same issue.

Before you can do anything you need a M7310. Programming a Nortel voice mail requires M7310. It uses the 3 soft keys under the display to program it. You can get one cheap on EBAY. Next you need to find out what type of Voice Mail System in connected to your Nortel phone system. Below is a link to a Older StarTalk manual. You may have a StarTalk, StarTalk Flash, or a Call Pilot. http://www.myuserguides.com/Nortel_Norstar_Startalk.pdf#page=15&zoom=auto,-69,407 Below is a link that tells how to reset the System Manager Password. Reset Admin Password Norstar Meridian and Nortel BCM Help Guides The default code and password for System Admin is F983 and 1020000 or 1021111. The photo below shows a system admin programming tree. Hope this helps Charlie

We've had several i2002 sets develop this issue and typically notice it when calls keep disconnecting. If the buttons use contacts similar to the T7316 sets, I suspect the silicon membrane, over time, becomes compressed under the switch hook since it's normally closed, unlike the normally open dial buttons (keep in mind that this switch doesn't cut power to all but the ringer like an that of an old analog set - it's just a sensor to detect the position of the handset). Eventually the membrane no longer flexes very much and the contact doesn't break, or is so close to making contact that it's very touchy. If we didn't have a maintenance plan with our phone vendor, I'd be all for opening the phone and checking it out myself, except that would void the free replacement portion of our plan. For you, the worst that could happen is having to purchase another set, which is sort of where you're at now. I do not know if parts (the membrane or whatever makes up the switch hook on the 1120e) may be available on-line. Sorry this was a long way to say that there's really nothing you can do from the outside of the case to fix it. Although, there could be something that broke loose or got inserted through a vent that is affecting the electrical contact of the switch mechanism.

It is a long time worked on nortel. check the cards have inserted properly with the interface. that would be my first look.

To reset the password on the mail box you need to go to a M7310 phone on your system. It has 3 buttons under the display. You need to press the "Feature" button and 983, then enter the password 120000 (this one is used if you have 2 digit extensions 1020000 is used if you have 3 digit extensions) . Next in the display you will see mbox-AA-othr above the soft keys. Press the button below mbox. Next enter your extension number. After that you should see the screen to reset your password. This will reset the password to 0000. When you go back to your own extension and log in to your mailbox it will prompt you to change your password. If you password120000 or 1020000 doesn't work try 121111 or 1021111, the last 4 digits are the password for the admin mailbox.

If the phone doesn't ring when called by the extension number of the phone then try to use the volume up button while someone is calling the phone. The volume is a multi-purpose button that doubles for phone volume and ringer volume. However, the only way to turn up the ringer is when a call is coming into the phone.

Try another 4 wire phone cord from the wall jack to the phone it is possible that you have a bad cord. These phones will only work with a Meridian System .2 wires are line ,the other 2 wires are power to the phone. If you have another phone try plugging it into the same wall jack to check the jack/line itself. Anything else would be a defective phone/ lcd ( note you can have dial tone without display, but the unit will only access one line.

This is dependent on you being able to access your voicemail mailbox (a mailbox has been setup for you by the administrator and you know the codes to login to your mailbox). Go to your voicemail which should be:

1. press the message key.
2. Enter your mailbox number, then press #
3. Enter your password, then press #. (if you don't know this then you will have to contact the administrator for the telephone system)

When logged into this:

1. press 82.
2. Press 1 for external greeting, 2 for internal greeting, 3 for temporary greeting, or 9 for Personal Verification (spoken name)
3. Press 5 to record then wait for tone.
4. Press # to end recording
5. Press 2 to listen to the greeting
6. Press 76 then 5 to delete the greeting and re-record it.
7. Press 4 to return to your messages.

Get a app

Searching the documentation, this is not specified. It is long enough for a first and last name, so I would guess around 20 to 25. Somebody with this unit could figure it out fairly fast, just by typing text and counting. Hope this helps.

here

Need more info.