Nortel Logo

Nortel Popular Questions, Answers, Tips & Manuals

Do you work here? Claim your company

  • 390 Products
  • 4K Answers
  • 247K Views
0helpful
1answer

How do I fix voice mail and auto attendant features lost on Nortel Norstar mics 4.1

You can restore a recent configuration backup from diskette but if you don't have a backup you will need to rebuild the configuration from scratch. You may also have a failed hard drive or a failed supercapacitor that did not retain memory when the power was cycled. These components will need to be replaced before you continue with reprogramming. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea
4/25/2014 2:53:27 PM • Nortel Norstar... • 84 views • 0 helpful votes
0helpful
1answer

NO DIAL TONE ON HANDSET

Check that the handset is plugged in correctly (some phones have a jack for a headset as well as handset. Try another handset. Try another handset cord (cords are a failure point). Make sure the cradle switch is not stuck down.
4/23/2014 5:38:41 PM • Nortel Lands... • 82 views • 0 helpful votes
0helpful
1answer

Where is the capabilities button on norstar phone system?

There is no "capabilities" button. There is a "Feature" button, which is that sort-of-satellite circular logo thingy above the hold button. "Capabilities", if you need to access that, is one of the programming sections in the configuration menu.
5/7/2014 6:16:13 PM • Nortel T7316E... • 51 views • 0 helpful votes
0helpful
1answer

Do not disturb setting

  1. On the phone press FEATURE button
  2. press #85
  3. You should now see message on display Allowing Calls
  4. Press RELEASE button
  5. you phone is now back in normal - receiving mode
4/22/2014 6:47:47 PM • Nortel M7324... • 67 views • 0 helpful votes
0helpful
1answer

Unplugged phone and plugged back in. Phone does now does not work

Have you tried another phone?
4/1/2014 1:14:02 PM • Nortel Lands... • 106 views • 0 helpful votes
0helpful
1answer

Access call pilot manager

Hi Kathryn, I'm assuming that you mean you want to be able to edit the system's voice mails and AA. Feature 983 The default password is 102000 for two digit extensions, 1020000 for three digit extensions.
4/17/2014 5:26:57 PM • Nortel T7316E... • 69 views • 0 helpful votes
0helpful
1answer

I have 7 Nortel t7316E handsets with only one ringing on all calls received I need to program another phone to ring also so I can have another person answer phones from another extension.

You will need to change the programming for the ext that you want to have the lines appearing on. Enter programming - Feature **266344 PW - 266344 Press the show key - (top right arroe that is lit on the display) Enter the ext # you want to change this will bring you to line appearance press top r arrow line assignment press top right arrow show line - enter 001,002 or whatever line(s) you want to ring. press the change softkey for each line to appear and ring instead of unassigned. Press the next (bottom r arrow) to go through each line after entering 001.... then release. *** Make sure the sets you change are not forwarded to voicemail after a certain amount of rings otherwise all calls ringing on the newly programmed set will go to that persons voicemail.
3/10/2014 8:32:02 PM • Nortel Norstar... • 183 views • 0 helpful votes
0helpful
1answer

Nortel 3904 message lamp won't go off

Try Feature 65, then RLS
4/21/2014 7:58:10 PM • Nortel Lands... • 57 views • 0 helpful votes
0helpful
1answer

Setting up and getting into the answering machine system

Good evening, Feature 983 Password: 1020000 This is assuming that you are using a Call Pilot, and that you do not have a BCM.
4/10/2014 5:15:46 PM • Nortel T7316E... • 53 views • 0 helpful votes
0helpful
1answer

Nortel M7208 will not dial

A button may be stuck on the dial pad. Check all buttons to ensure they are free and none of them are stuck.
2/11/2014 3:49:41 PM • Nortel Lands... • 231 views • 0 helpful votes
0helpful
1answer

Showing call for you on my nortel extension( T7100)

Hi Admin, This will come up when you have the call log feature on, and if someone calls you internally.. It's a real nuisance. You can dial Feature 812 to view the missed calls, or click the "Calls" button.
3/6/2014 7:19:36 AM • Nortel Lands... • 123 views • 0 helpful votes
0helpful
1answer

Can not see display of previous call

Call Log is a feature which has to be enabled for that station at the central switch. See you administrator,
3/14/2014 2:29:15 PM • Nortel T7316E... • 73 views • 0 helpful votes
0helpful
1answer

Want to change dial pulse out dialling to DTMF tone dialing

unless your phone supports that (and has a little switch somewhere), you just can't. Get another phone, sorry !
1/22/2014 4:15:44 PM • Nortel Meridian... • 239 views • 0 helpful votes
0helpful
1answer

What is do not disturb

Just what it sounds like, phone will not accept calls or pages. Feature 85 to enable DND Feature #85 to accept calls
3/10/2014 5:55:06 PM • Nortel Meridian... • 67 views • 0 helpful votes
0helpful
1answer

Voicemail change message

How To Change Your Personal Greeting: 1. Press the Check Voicemail key or press the Feature button, then 981 2. Enter your password 3. Press the ADMIN softkey 4. Press the GREET softkey 5. Press the REC softkey 6. Press the PRIME softkey 7. Press the YES softkey 8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording How To Record Your Alternate Greeting (Used when on vacation or out of the office.:1. Press the Check Voicemail key or press the Feature button, then 981 2. Enter your password 3. Press the ADMIN softkey 4. Press the GREET softkey 5. Pres the REC softkey 6. Press the ALT softkey 7. Press the YES softkey 8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording. 9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey 10. Press the Choose softkey 11. Press ALT softkey 12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages. 13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting.
11/21/2013 4:22:57 PM • Nortel T7316E... • 822 views • 0 helpful votes
0helpful
1answer

Blank display on base unit

maybe contrast is down?or back light display has died
2/17/2014 8:37:48 PM • Nortel Norstar... • 56 views • 0 helpful votes
0helpful
1answer

Cannot access Mailbox, it says Mbox in use

Hi j, Conundrum. Did you get the park code by pressing feature 74? You can try retrieving the call and hanging it up that way. :)
1/3/2014 7:15:41 PM • Nortel Meridian... • 172 views • 0 helpful votes
0helpful
1answer

I need the administrator password

On Nortel T7316E admin password should be 23646 - 2=A 3=D 6=M 4=I 6=N To be sure, check out the user manual which you can get here: Nortel t7316e user manual
11/21/2013 7:05:55 PM • Nortel T7316E... • 550 views • 0 helpful votes
0helpful
2answers

NORTEL IP 1140E + BT 2 WIRE ROUTER.

Try a different phone on the same router, does that fix it?
12/20/2013 10:58:31 AM • Nortel 1140E • 236 views • 0 helpful votes
0helpful
1answer

Nec telephone manuals

Answer> Manuals: If you want FREE manuals for your device, you must go directly to the maker of your hardware device. Look for their SUPPORT (Drivers and Downloads) and input the required data such as the Make, Mod. of the device in question. They will then take you to the proper section where Drivers and Manuals are located. Here you simply select the option you want to download and install your drivers or open a manual. Manuals often come down in PDF format and require Adobe Reader. Get Reader form http://www.Adobe.com .

12/24/2013 9:10:04 PM • Nortel Radio... • 180 views • 0 helpful votes
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Nortel Experts

Cindy Wells

Level 3 Expert

6688 Answers

vince

Level 3 Expert

2530 Answers

MrFixitSTTL

Level 3 Expert

340 Answers

Are you a Nortel Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...