Kohler Plumbing - Page 5 - Recent Questions, Troubleshooting & Support

Having the same problem and just found the spec sheet. Going to try to repair today. Hope this helps!
http://www.us.kohler.com/onlinecatalog/pdf/1013943_4.pdf

Kohler doesn't offer a lot of online help, but you might have a look at <http://www.us.kohler.com/us/static/helpTopicsHelper.jsp?helpId=559>.

sounds like there may be some blockage on the cold side,try disconnecting the water line,be sure the cutoff is off.see if any trash falls out with what water comes out.also check if they used tape when connecting and make sure the tape is not the problem.

First turn off the shut-off valves and remove the Forte faucet inlet hose from the cold water line. Then put a temporary inlet hose on that shut-off valve. Test how much water flows into a bucket when you open the valve. Assuming that you had good flow from the cold water shut-off valve through the supply hose, a trickle flow on one side suggests the cartridge plunger (mixing valve) or the inlet hose is blocked or damaged. Since this is a new unit, I'd recommend you replace the faucet. The best option may be to take it to the place where it was purchased (depending on the return policy). I hope this helps and wish that I had better news for you. Cindy Wells

You can get a product called Plasti-Dip at your hardware store. It is the stuff used to plastc coat tools.

Download the instructions from Kohler.

Could be debris partially blocking inlets.

Follow the directions that came with the unit.

Blocked inlet. Supply shutoff not open all the way. Debris in shutoff valve. This happens in older valves with washers.

Follow the directions that came with the faucet. If you do not have them, go to the manufacturers website and download them.

What do you want to tighten. The handle or the part that's attached to the counter?

Contact the installer to check the cartridges or washers.

Follow the directions.

Shut the water off to the faucet. Open faucets above this unit to allow water to empty in the pipes. Disconnect the water supply from the faucet. Unbolt the faucet from the counter top. Didn't the faucet come with directions?

Is the hot water under sustained pressure or after you leave it on for 15 seconds or so, the flow lessens? If that's the case, the residual pressure in the pipes is forcing the water out as well as gravity if the faucets on the lower floors are still flowing.

Probably has water deposit minerals build up on it. Push and or pull with pliers until freely moves,soak in Lime away solvent ,toothbrush on.