Janome Memorycraft 6500P Computerized Sewing Machine Logo
Posted on Jul 20, 2011
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My footup and footdown button is stuck and I keep getting an E1 error on the screen. Do I need to take it in for repair or is there something I can do to fix it? Machine will not sew because of the error message will not go away.

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Tally Girl

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  • Janome Master 1,134 Answers
  • Posted on Jul 21, 2011
Tally Girl
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Joined: Feb 27, 2011
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Turn the machine off first and unplug.

If you've got a manual, look up the page for trouble shooting, this error message may be listed iwth a solution. I'd also suggest that you remove and clean out the bobbin holder. This is the little black piece you put the bobbin into. It has possibly dislodged if you've had a jam up. You will need to unscrew the two screws holding the needle plate down, take out the needle and pressure foot to give yourself some room too. Put the bobbin holder back into position lining up the red markings on the holder and the stopper, your manual should show images of this.
My footup and footdown button - tally_girl_55.jpg

Once its all back together, turn on and hopefully it will reset to normal mode.
If you've done all this and the error message won't stop showing, then yes, you'll need to take it in for a service.

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https://www.searspartsdirect.com/diy/error-codes/sewing-machine-repair/1234596/kenmore-385-model-sewing-machine/0582

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Elna 7200

Hiya Patty!

If possible, I would recommend giving Elna a call at +41 22 884 86 66 and seeing if their tech support can walk you through any checks with the machine. I took a look at the manual and see the solution you reference, and it certainly isn't much help is it? Does your LCD only display E1 error, or are there other details displayed?

Good luck!
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Hi i keep getting the E1 error message flash up on the sewing machine, it still sews but it keeps stopping and the E1 error message comes up, what exactly is wrong with it? can you he;lp? Thanks

E1 means that your machine thinks the thread has broken.

There's nothing you can do to fix this: it has to go to an authorised Singer Service Centre for diagnosis and repair. Usually it's a faulty thread sensor.
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My sewing machine is flashing E1 AND I DONT KNOW HOW TO FIX IT Dottie

Error code E1:Make sure the presser foot is lowered before sewing.

In order to get this error the foot controller has to be pressed (or the start/stop button was pressed if the foot controller is not connected), and the reverse/reinforcement stitch button needs to be pressed while the presser foot was raised.

The only solution offer by Brother is to lower the presser foot lever before continuing.

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The pressure foot was up instead of down when I tried to run the machine without sewing something.
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