Brother Sewing Machines - Recent Questions, Troubleshooting & Support


Google (brother)(1860)(manual) without parens.

Brother Sewing... | Answered 2 days ago


My guess is sensor. I would think the belt has to go on anyway special as I assume it calibrates by going max x,y them min x,y every time you install table. Could be lint, thread, or other inside the table. Check the modular connector that plugs into the sewing machine, both machine and table for lint or other debris.

Brother Sewing... | Answered 3 days ago


How did you bring bottom thread up after loading bobbin?
Do you have a manual for this model?

Make sure bobbin is oriented the right way, needle is not bent and fully seated in holder.

Brother VX1435... | Answered on Feb 14, 2019


Parts #: X81375001

I could not find this anywhere. I expect its the backlight thats out. You can still see display graphics just poorly?

Brother Sewing... | Answered on Feb 14, 2019


I don't know your history with this machine so some of the following may seem basic beginner.

Be sure you have the right bobbin. This machine uses a larger bobbin than other Brothers. The manual also indicates some x3817 came with "quick set" bobbin feature for which lower threading is slightly different.

If you need a manual for reference, it's free download from Brother at;

https://support.brother.com/g/b/manuallist.aspx?c=us&lang=en&prod=hf_lx3817eus&flang=English&type3=626&type2=69

Extremely high top thread tension also may cause upper thread looping. You have tension at 3 which should be fine but there may be other issues affecting top tension.

Test top thread tension with needle up, presser foot down and tension at 3. Make a long slow steady pull of the top thread. The thread should advance smoothly through the needle eye with out snagging. Any sudden change in tension is suspect.

You can do a similar test of bottom thread. Bring bottom thread to top. With needle up, foot up, make a long slow steady pull of the bottom thread. Bobbin thread should advance from the hook case/bobbin smoothly with tension similar to the previous top thread test.

In general, the top and bottom tension should be near the same when top thread tension is set at 4. If you find an extreme difference in top/bottom thread tension at 3 then something is amiss. Re-thread per machine instruction.

I suspect top thread has looped around something or there's debris in the bobbin area.

If still a problem comment here with your findings and I or someone will assist further.

Brother Sewing... | Answered on Feb 11, 2019


The JX2517 has fixed height feed dogs. There is an optional accessory darning plate (XC6063021) that covers the feed dogs.

Brother Sewing... | Answered on Feb 05, 2019


https://www.usermanuals.tech/d/brother-db2-b714-3-instruction-manual

You don't have to register an account to look at the complete manual, only if you want to download a copy.

Be sure to scroll down to "Veiw all the pages" if you don't see the options. Scroll further for "START READING BROTHER...." for single pages.

Brother Sewing... | Answered on Feb 04, 2019


https://www.manualslib.com/download/693048/Brother-Ce-5500prw.html

Its not the same model but look it over.
See pg 3-4 for tensioner as it's likely similar.

Brother Sewing... | Answered on Jan 31, 2019


It is most likely that the timing is off. This is a repair that needs to be fixed by a repairman. It usually costs between $40 to $125 depending on the service charge plus the labor involved.

Brother Sewing... | Answered on Jan 30, 2019


can you explain more about the problem?

Brother Lay-In... | Answered on Jan 28, 2019

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