Kohler Toilet - One Piece with Ingenium Flushing System - San Raphael by Logo
Posted on Jan 29, 2011
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Float does not trigger valve to stop water - continues to run even though tank is full

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  • Master 528 Answers
  • Posted on Jan 30, 2011
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Joined: Jan 29, 2011
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What kind of flush valve is it? kohler.com shows a couple of different towers with their ingenium toilets. Is it a Kohler item or is it a Fluidmaster?
Usually you adjust water height by turning a threaded rod that runs up and down. See page 5 of this pdf

http://www.plumbersurplus.com/pdf/1058802_2.pdf

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Unplug the unit and hold the power button in for 15-20 seconds. Plug the unit back in and try to restart it. It sounds like you just need to reset the cycle. I hope this helps. Also be sure you have the correct amount of water in the unit and nothing is obstructing the float valve.
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Do you mean the "Fill Tank" message? If so, I found the problem to be the magnetic switch triggered by the float in the water tank. Please confirm the message you see and I can provide more details.

Ok, it sounds like your unit might have the same problem mine did. I posted some of my findings in this thread:

http://www.fixya.com/support/t1898311-water_container_full_but_low_indication

Adding a magnet to the float helped for several months but then the problem came back. I found the root-cause to be the 'reed switch' (see picture in the other thread) and when I replaced it, it worked fine. Replacement parts like these are often available through web-sites (e.g. http://www.ereplacementparts.com)
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Jun 01, 2010 • Eljer Home
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Fill watertank

float valve stuck. try unplugging and then empty tank.check to see that nothing is visable in water reserve. fill water tank to full and then plug unit back in. hope this solves your problem
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