Can the drum be cleaned. It is asking to replace the drum. If so how do i do it?

Are you asking how to clean the drum surface? Set load size on
medium and add 2 cups of CLEANING vinegar - do not put clothes
in at this time. Do this every month - sometimes try a cup of CLR
instead.

Regards,
Dennis

Have you had the developer and drum replaced or does the screen say Replace PC Drum? There are certain house chores the copier does before "Ready to Copy" it is waiting for them to get done, so that equals "Please Wait". One big item is making sure the developer and toner are properly mixed inside the image unit underneath the drum. Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST. IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.

Also try removing the toner bottle, turn off the machine with the toner bottle out and cover closed turn on the machine when it ask for toner properly place the toner bottle in the machine

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Most probably it is saying "Change the Drum." This is because the manufacturers have entered an arbitrary number of cycles as a reminder for you to buy a new drum. You can ignore this until the copy quality becomes too bad to read, then replace the drum.

no try to restore the factory default if prob resolved then ok either u hv to replace the drum

Are you asking how to clean the drum and cleaning blade? If so, it is not worth the time if you don't replace both of them at the same time. There is one screw that hold the unit in. Then it slides out.. This Model was designed to replace the 2152 series.. It is a very Bad design.... Good Luck

Hi John, the machine keeps asking you to clean the corona wire because on start up or especialy when the machine readies it's self to start printing, it passes a voltage through the corona wire which helps the drum erase the charge on the organic photo compound the drum is covered in.
If the machine sees any problem with the transfer of this voltage it thinks there is a problem.
The corona wire can be cleaned by sliding the blue tab on the top of the drum from right to left a few times.
You should check to see if this wire is broken ..it a very thin wire about the thickness of a human hair, if the wire is not broken then try cleaning the thin metal grid below the corona wire with a cotton bud , being carefull not to break the wire.
If this doesnt work then it sounds like the high voltage connection on the drum is faulty, and you will need to purchase a new drum ( or take it back to the supplier and say it is faulty and you want it replaced).
You ould also clean the surface of the drum itself carefully with a soft DRY clean cloth.
The only other cause is the high voltage supply pcb is faulty. Which if the machine is out of warranty is prohibitavely expensive to repair.

Hope this helps

The problem is probably the Drum. If you have any scratches, or blemishes on the drum it will create print quality problems.

your ink fingers may need cleaning or replaced. your ink pump may be worn out. you should call a tech

Pulled out drum and cleaned it myself replaced and restarted. It worked!

The drum cleanig blade of your Samsung has unfortunate a crack (or a scrape) in the middle and in that place it does not clean the drum between rotations, so there you'll have toner powder remaining from all the letters in the middle that where not cleaned from the drum.

So, you should replace the drum cleanig blade or ask a professionist to do it.
Replace the drum as well, if you are there, it's better to give a new drum to a new blade.

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