SOURCE: disassembling to ship
Hi, my name is Jon I am a former Kirby salesman and I own an Ultimate G and I know this machine inside and out. First take the cord out of the clips on the back of the handle.
Second at the bottom of the handle there is a grey rubber button that says "push" and you will push it and pull up on the handle. The handle should come right out.
Then what you want to do to take the bag off is push the clip that the bag is connected to and pull the bag out.
That's all you have to do I hope this helps you and good luck!
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