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Posted on Dec 31, 2009
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Will not feed original to copy from top insert level. Will copy if original is placed under, laid flat .

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  • Master 541 Answers
  • Posted on Dec 31, 2009
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Joined: Jul 29, 2009
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Your feed tires for the document feeder are probaly needing replaceing. turn off mach and make sure document feeder plug is secure.

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Instructions for scanning on epson cx4300/cx5500/dx4400

Hi there,
Scanning the Document

Place the original on the glass.
1) Open the document cover and place your original face-down on the glass, in the upper left corner. Move your original about 1/10 inch away from the top and left edges so all of it will be copied. 2) Close the cover gently so you don't move the original . Caution : Never open the document beyond where it stops and do not place heavy objects on top of the CX4600. If you need to copy or scan a thick or large document, you can remove the document cover. Just open it and pull it straight up. If you need to press the document flat while you copy or scan it, do not press too hard and be careful not to move it. Caution : Do not use excessive force on the document cover, and do not twist it diagonally. You may damage the document cover. When you are done, replace the document cover by inserting the tabs back into the slots. Copying a document. 1) Load paper. 2) Press copy button until you see the desired number of copiesin the Copy window You can select up to 9 copies at a time. 3) Press the paper type button to select PLain Paper. The light indicates which type is selected. 4) Press the paper size button to select Letter. 5) If you want your copies automatically reduced or enlarged to fit the loaded paper size, press the Fit to Page button. 6) To make color copy, press the Start Color button To make black and white copy, press Start B&W button. The ON light flashes and after a moment the CX4600 starts printing. If you need to stop copying at any time, just press the Stop button. Do no pull out paper that is printing, it will eject automatically to the output tray. Hope this helps. Please rate my response. Thanks Have a good day.
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Whats the scan platform

Scan platform in english is Were you shove the stuff to send ;) ie dirty feed roller, paper detect switch stuck or fragments of paper in original feeding paper path area or feeding stuff too thick or stiff, or if multi document issue it is the pad or roller that sits under the main feed roller...al this is nothiong to do with paper tray full of blanks it is the original feeler area on top..

Same error should occur doing local copy, check feed section/roller

Cheers hope that helps
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Lined Copies

If the line is only when you feed the original from the top feeder (not when you place the paper on the glass)....clean the narrow glass (called the **** glass) under the feeder on the right hand side
If that is not it new drum and/or blade is called for
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I leveled mine by parking it on a level concrete area, dropping the deck down onto 4 short pieces of 2 x 4 laid on the flat sides and placed in each corner of the deck and the I adjusted the 4 linkage bolts so each one had just started to lift the deck off the 2 x 4's. this should get it as level as possible. hope this helps
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You have a registration clutch problem, you'll need a tech for this
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I have a brother copier model dcp 7025 and am experiencing a vertical line on copies where the original is fed through the top feeder tray but the copies are fine when the original is placed directly onto...

Depends which way is vertical but I think the feed rollers on the upper tray are slipping perhaps dirty. (The paper momentarily stops feeding past the scan sensor)
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Why is my printer saying original loaded?

Is there a piece of paper in the top (copier/fax) feed, or under the top against the glass? Original Loaded means there's some document in place, ready to be copied or faxed. If you remove that, the message should go away. If there isn't one, check inside the feed on top, and see if there's anything stuck in there that could be blocking the sensor.
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