Office Equipment & Supplies Logo

Related Topics:

Kim Gralak Posted on Mar 20, 2019
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

What are some other troubleshooting tasks to perform for a Canon MX420 that is printing blank pages?

New ink - Probably 20 pages have been printed. Maintenance has been perfrmed. A test page prints correctly Sounds like it prints and paper feeds thru Hard wired connected to laptop, not wifi.

1 Answer

Andrew Henderson

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • Canon Expert 394 Answers
  • Posted on Mar 20, 2019
 Andrew Henderson
Canon Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: May 16, 2011
Answers
394
Questions
0
Helped
157820
Points
830

First step in this kind of issue is check the data cable is properly socketed.
Second step is perform a copy operation directly from the printer. If this fails your issue is printer or cartridge, so swap out the cartridge and retry. If still no copy - your printer has an electronics fault.
Step three is try a document ( D2) from a different application (App2). If it prints the new document (D2) - your issue is with the original document (D1) or the application (App1) printing from. Try printing a different document (D3) from the original application (App1). If document D3 prints from App1 - the fault is in the document D1, and if document D3 fails to print - the fault is in App1.

5 Related Answers

A

Anonymous

  • Posted on Apr 08, 2008

SOURCE: after replacing the black ink nothing prints

Hello, I am having the same problem and have done extensive research to find out that with this exact problem you have mentioned, you must clean the printer head, nozzles, and waste ink tube. the process is a bit long and needs patience. You will have to take the print head assembly out of the sliding caddle and put it in a glass of rubbing alcohol to disolve the dryed ink within the printer head assembly. it is held in with a silver metal plate that runs across the assembly and screws to the sliding carriage. be carefull to remove the black clip on the right of the carriage to take it out. note to be careful to not pull the white info lines of the head. leave it in the glass overnight and also clean the tube that runs under the waste pad station and clean the clear waste tube as well. ....Good luck

Ad

Anonymous

  • 103 Answers
  • Posted on May 07, 2008

SOURCE: blank pages coming out of i850 with new printhead

Alarm / Power light flashes orange 7 times consecutively is a Print head error so it sounds like you did the right thing.

I would reseat the printhead along with each one of the ink cartridges. Make sure that you removed the tape from the bottom of each of the ink cartridges and try it again. After installing the new printhead, you should have run a printhead cleaning cycle immediately after installing.

Issue: Certain colors are missing or no ink prints on the paper
Solution: Install / replace the recommended ink tanks correctly i550 / i850

Untitled Document How to install / replace the ink tanks
The ink tanks suitable for the printer are as follows;


Black Ink Tank BCI-3eBK
Cyan Ink Tank BCI-3eC
Magenta Ink Tank BCI-3eM
Yellow Ink Tank BCI-3eY


Note: There are two ink tank label designs.
Operation procedures are shown with label design A.

labelsa.jpg Replacement Procedure


1. Check that the printer is powered on, and open the front cover. Wait until the print head moves to the center.

2. Remove the empty ink tank by pushing the tab on the ink tank.

Note: When doing this, do not remove the print head. When replacing multiple ink tanks, it is recommended to replace one at a time to avoid inserting them into the wrong slots.
(The image is an example using i850.)

removingtank850.jpg
3. Remove the new ink tank from its package. Pull the orange tape in the direction of the arrow to remove it completely, and remove the shrink-wrap film.

Note: Remove the orange tape completely. If the tape remains, printing may not be performed properly.

removingtape.jpg
Confirm that the orange tape is completely removed from the ink tank, as shown in image 1. If the tape is similar to the sample in image 2, remove the remaining portion of the tape so that it looks like the sample shown in image 1.

orangetape.jpg
(1): Correct

(2): Incorrect (where the arrow indicates)
4. Slowly twist the orange protective cap in the direction that the arrow indicates, and remove it. To avoid ink adhering to your fingers, brace the orange protective cap while removing it.

removecap.jpg


5. Insert the new ink tank to the print head by holding it at a slight angle.

Note: Confirm that the ink tanks are installed in the right order according to the labels on the print head.
inkorder.jpg
6. Press down on the top of the ink tank until a click sound is made.
krik.jpg
7. Close the front cover. The next time the printer performs printing, it will automatically start print head cleaning. The power lamp will flash while cleaning is performed. Until cleaning completes, do not perform other operations.

Anonymous

  • 3 Answers
  • Posted on Jul 25, 2008

SOURCE: printing blank paper

try a few things, your printer maintenance my need to be adjusted, such as settings. i have one at work and i hate it, canon printers are so non-user friendly. do you have both a black and a color cartridge in it, if so you will have to tell it in the maintenance settings, if you only have one or the other installed you have to put both in it wont print with only one cartridge. if you just bought it and still have everything that it came with...take it back and buy a lexmark.

Anonymous

  • 152 Answers
  • Posted on Jul 15, 2009

SOURCE: Canon PIXMA1500 prints blank pages

you need to change the print head ...

OATES_JASON

jason oates

  • 39 Answers
  • Posted on Oct 01, 2009

SOURCE: Canon jP 1500 is printing blank pages

Try a deep clean, sounds like a blockage but odd all at once. it could be possible that cartriges are a faulty batch, ive experienced many times but not all at once. hope this helped jay.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
3answers

How can i fix my canon 2320 which prints a blank page yet there is enough toner?

Hi,

Please double check that the nozzle of your printer is clean. Also, please run test prints with different document to check for any change to the issue afterwards.
And you'll want to restart both your printing source (ie computer) as well as your printer before attempting another test.

Also, please check that toner that you're using isn't a 3rd party toner as printer companies have updated their software to block these from working with your printer.

Thank you.
0helpful
2answers

Canon imageclass MF 6550

Try printing a test page. Is it also blank? If so, you should check your ink system (cartridges full, etc.)
0helpful
1answer

My Canon MX420 prints blank pages?

You may be printing a PDF from within a web page and using the browser's print button instead of the PDF reader's built in print button. Just a guess since I'm not a clairvoyant and have no idea what the situation is. Care to fill us in?

I’m happy to help further over the phone at https://www.6ya.com/expert/matt_7e951e081251ffbc

1helpful
1answer

I do not know how to change the ink cartridge

Different print cartridge manufacturers have set out methods to notify you about the levels of the cartridges. When you attempt to print, it appears streaky or blank. This indicates that you need to replace the cartridges...read more
0helpful
1answer

My Canon MP160 inkjet won't print. In trying to print a test page, I get the message that the ink absorber is full. What is the remedy for this?

A message display is common with insufficient ink cartrigges. Printers that perform several printing tasks is usually common to deplete the ink capacity. Alternately, installing an ink cartrige may have been a lasting duration possible need for a new cartridge replacement. However, perform a device functionality check by opening the compartments that contain replaceable materials. Ascertain the depleted material requiring replacement like ink, printing paper. Also, observe any malalligned materials like stuck printingn paper. Once every replaceable parts have been cleaned and restored, reconnecting the printer to the computer should request for an allignment functionality.
0helpful
1answer

Copier appears to be functioning well, but page comes out blank

You actually answered your own question, you said it started fading and came out with lines missing. Looks like and could possibly be that the ink cartridge you are using wasn't as full as you thought it was, and the computer really has no idea, it's just software and i do not recall seeing sensors on the inside of the ink tank to tell the computer how much ink is in the cartridge. Try refilling the ink again or maybe a better idea is to buy a new cartridge since over time the cartridges can get contaminants in them which will block the ink from the inside of the cartridge.
Hope this helps
5helpful
4answers
3helpful
2answers

Canon i850 printing but pages are blank

I had the same problem after changing the black ink cartridge. I went to Control Panel of my computer, chose Printers, then Canon Inkjet. Chose Properties, then Maintenance, the Deep Cleaning. NOW my printer is working!!
Not finding what you are looking for?

58 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...