My May tag Neptune washer stopped draining. I think my son jerked the door open while water was still in it. The door shuts but the lock door light doesn't come on hence the washer want start.

Fuse open ... must meter all the fuses in the back. Use an ohm meter.

Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).

recycle power. if problem persists, timer problem

is the door lock light coming on if so then could be a clogged pump or bad pump. if lock light doesnt come on then may be a bad door latch/lock. may take a minute or two for light to com on once you turn it on .

Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

Q - My washer seems to keep filling  with water, the water keeps coming in the washer and going out the drain without the washermotor running.
A - This often is a drain hose that is too low or a drain hose that has been pushed too far down inside the stand pipe....the water is actually siphoning out of the washer. Do not "seal" the drain hose to the house plumbing pipe, this will also allow the water to be siphoned out.

1. Boot change helps
   
2. Consumer Display Code Table on the Electronic Display Maytag Neptune Front load washer
   
3. Free on-line repair manual for the Neptune washer MAH3000, MAH4000, MAH5500, MAH7500  ( Acrobat reader required )
   
4. How to access the console on the mechanical timer models
   
5. How to access the workings of the washer
   
6. My washer door is locked and it will not open up...HELP
   
7. My washer will start when I push the start button, but a few seconds later, it will shut off
   
8. My washer will not pump out + pump noise problems
   
9. My washer will not spin
   
10. Odor complaints from the front load Neptune washer - mildew complaints + a new "freshen up" procedure
    
11. Parts breakdowns/exploded of the Maytag Neptune front load washer ( mechanical timer models )
    
12. Problem chart for MAH3000 & 4000 Neptune washers
    
13. Readers repair tips
    
14. Trouble shooting tips from the Neptune manual for MAH3000 and MAH4000 models
    
15. Tips from our friendly engineer on changing the boot and re-installing that clamp and spring
    
16. Tips on changing the washer belt  ( acrobat reader required ) Belt parts link
17. Tips that show what components need to be checked/replaced if a certain resistor on machine control board is bad. It is as follows: Burnt resistors in Maytag Neptune washer models MAH4000 and MLE/MLG2000
18. Washing one item in a front load washer
19. Wax motor helps for the door lock assembly 

 

Sounds like the door lock unit isn't locking and may be bad. It is also a possiblity but not likely that there could be a problem with the computer board but start with the door lock unit first

hi there,

you have a door latch problem. the reason you can still push on the button is because this particular washer has a time delay function. i would recommend taking a look at the latch itself and possibly the wax motor that runs the latch.

sounds like the moter speed control

Start the washer in a cycle. When the door locked light comes on, before unit gets to full of water, see if you can pull door open. If so, you probably have a broken latch. The wax motor is activating the switch, but latch is not actually closing. There was a door latch upgrade for some of these models.