Hello! I have a Dyson DC41. It is not working, the roller will not roll, it is not tangled with anything. We took any string or hair that was around the roller.

SOURCE: Dyson 07

Start of by laying the machine on its back unfasten the solepate (which is the cover over the brush roll) as soon as its unfastened it will release with ease then you will see the brush roll with the belt around it simply pull the brushroll out of its position and release the belt from the motor spindal (if attached) and then out your new belts around the slot on the brush roll and feed the belt over the motor spindal (this will be very tough to strech on. Once you have done that out the brush roll back in its position and the soleplate back and you should have succesfully fitted a belt to your dyson.

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Good luck!

SOURCE: roller bar won't roll

worst case burned out motor that also might be the best case as well depending on how long it was running for

SOURCE: hy, I have a dyson 14 that sometimes make a

Check the beater bar to see if it turns freely. It should spin real easy. If it takes just a little effort, your problem would be the beater bar is binding on one or both of the end caps. When the bar gets bound up, there is a clutch with three balls in it which slip in and out of their position which cause the loud noise you describe - like something is caught up in it. To solve, you need to remove the bottom plate and pull up one end of the beater bar - the end opposite the belt is easiest. Pull off the end cap (it just slides on. You may have to rotate some). If the shaft comes out, that's okay. That just means the shaft came out of the opposite end cap. Clean out both ends and reassemble. Before putting on the bottom plate, check to see if the beater bar turns freely. If it still makes the sound, I would suspect the clutch has a bad or broken internal spring. This would require repair or replacement of the clutch.