ScanGear error when scanning Code: 2,155,0..Cannot communicate with scanner. I have reinstalled drivers, used different USB cables.. all to no avail.

SOURCE: scangear - scanning problems with mp600

windows XP instructions.can be easily applied to other operating systems
-turn printer/scanner on
-go to control panel
-click on system
-click on hardware
-click on device manager
-click on imaging devices
-right click on canon mp600 and choose updat driver option and then after that is done.click on scan for hardware changes
(below images provided)







this should make sure scanner work.. but if it still doesnt work then go back to the device manager and check if there are any hradwares with a yellow question mark beside them.if there is then right click on them and click update driver.
if that does not solve the problem try reinstalling the CD or go to the canon MP00 web page (google it) to dowmload the printer/scanner drivers. and repeat everything until it works or until you give up =). hope it all works out bye!

SOURCE: Canon mp610 scanning problem

The readme says that some USB hubs have an issue.

I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.

ALex.

SOURCE: Scanner won't communicate with computer

Try this,

Go to Control Panel >> Device Manager, look for the scanner in 'Device Manager' under 'Imaging Devices'
Right click on it and select 'Uninstall' and allow it to be uninstalled.
Remove the USB lead from the scanner.
Re-boot the Computer.
Once windows appears and is ready toi use, re-connect the scanner USB lead.
Windows should re-install the drivers and tell you the scanner is ready to use................hopefully!

SOURCE: Canon MP190 ScanGear error

Hi ....

Its always a pleasure to meet someone who has done the initial troubleshooting themself ... so looking at your comments, you have already tried the hardware and the drivers steps ... it shows that the issue is not with the device but something with your system ...

To me, it looks like the necessary files for the scan to work is missing from your system which is USBSCAN.SYS. This is a windows system file which is required by the scan drivers ...

Note: Make sure you are searching the hidden files too as this is a system file and could be hidden.

1. Click 'Start', 'Search' and select 'For Files or Folders'.
   
   
2. At 'Search Results' window, type usbscan.sys in 'Search for files or folders named' field.
   
   
3. At 'Look in' drop-down menu, confirm your computer's hard drive is selected. In most cases, C: is the computer's hard drive.
   
   
4. Click 'More advanced options' link.
   
   
5. Confirm checkmarks appear beside 'Search system folders', 'Search hidden files and folders and 'Search folders'.
   
   
   
   
6. Click 'Search' button.
   
   
7. Once search has completed and if the file does not exist, consult the computer manufacturer.
   
   
8. 1. If the file exists and a message appears while installing the scan driver, direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers.
   2. If the file exists and the message appears while scanning, click on the attachment to open Device Manager and check if the scanning device is listed as 'Other'. Then update the driver and direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers (where C is your computer's hard drive letter).
      
      
9. Close the 'Search Results' window.

1. Click Start.
   
   
2. Right-click My Computer and select Manage. This brings up the 'Computer Management' window seen below.
   
   
   
   
3. Under 'Services and Applications' click Services. This will display a list of services in the right pane of the 'Computer Management' window. A portion of this window is seen below.
   
   
   
4. Scroll through the list to locate and then double-click Windows Image Acquisition (WIA).
   This brings up the 'Windows Image Acquisition (WIA) Properties' window seen below.
   
   
   
   
5. Be sure that 'Startup type:' is not set to Disabled. You can choose either Automatic or Manual.
   
   
6. Once you have enabled the 'Startup type:', under 'Sevice status:' click the Start button to start the service.

• Click Start, then Run, and type "stimon.exe" and click OK.