Are there any printer hardware technicians out there who can help me? there is a small plastic piece on the lower back left side of the carriage. It moves up and down when the sled is coming out or retracting. The carriage is supposed to move over it when it is going in or coming out of the service station. It seems that this piece is supposed to hold the carriage in place, when the carriage docks all the way on the right side of the of the rail. I need to know what this piece is called. it is hooked on to a small spring, but I can not tell where that spring is hooked at the other end of it. It must be somewhere on that sled. I was trying to fix a recurrent carriage jam, and I noticed that this piece was at times physically blocking the movement of the carriage, from going all the way onto the right, where it could line up with the service center. I tried to jiggle it to see if I could click it into a position where it would stay so it would not block the carriage. unfortunately, although I was trying to be very careful, I knocked the spring off the tiny extension on which it was hooked. This spring is about 3/4 of an inch long, when not extended. It has a complete circular hook at both ends. In order to get more help on possibly fixing the carriage jam problem, I must re-attach that spring! I need some sort of diagram to see where to hook the other end of the spring.
SOURCE: "Clear carriage jam" persistent error...
Hi,
I understand that you are receiving Carriage jam error.
Please follow the below given instructions to get the issue resolved.
Here is the web document:
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00309142&cc=us&lc=en&dlc=en&product=90809&dlc=en&lang=en
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Just copy and paste the entire link into the Internet browser's address bar and press enter.
Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.
Let us power cycle your All-in-one to remove any static electricity in your All-in-one.
Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.
Please try installing the below patch and check for the result:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-14037-3&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en
Just copy and paste the entire link into the Internet browser's address bar and press enter
If the issue persists, try resetting the All-in-one to factory defaults by following the below given instructions:
Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold Cancel and the Right Arrow while plugging in the power cord.
Continue holding until it displays S Full Reset message in the front panel of the All-in-One.
This should resolve the issue.
Regards,
Lawrence
SOURCE: "Clear carriage jam" persistent error...
i'd say that when doing surgery at this level, it's always handy to have the guide to surgery for printers.
I'd say that this patient is muerto.
the spring to the lug at the bottom of the parking mechanism compartment. Remove the tool and leave the spring laying at the bottom with one end attached to the lug. Replace the parking mechanism in its holder, with the actuation lever in place. Now for the fiddly bit! Peer into the compartment to locate the free end of the spring and get the tool on it. Pull the spring until you can put the free end over the lug on the actuation lever. Remove the tool.
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