Black ink cartridge is leaking and black line is running down back of page

Is it under warranty, are you re-filling the cartridges? If yes to first and no to the other two, send it back under warranty. If you use copy cartridges or refill old ones the warranty is vod. This means you need to replace the printer. To be honest, you'd be better off buying an Epson all in one. Even the wireless model start @ sound 40gbp and you can buy good copy cartridges from choicestationery.com

Hi
Replace the ink cartridge with another

I have seen this before but it has not caused the black to run out quickly. if you look into the machine you will see at one end of the platen roller it will be swimming in ink. As the paper passes over the roller it will deposit ink to the back of the paper. now why is the ink getting there? Well its just possible that air hole in the cartridge is blocked but you say you have replaced the cartridge. Ah but with what? are you using recycled cartridges? they may be filled with ink and not dye which is what originals use. Dye is much thicker than ink and ink maybe leaking from the cartridge. The seal in the carriage may not be making a clean contact with the base of the black cartridge causing it to leak when the carriage is moving. Check those out and repost if still having the problem.
Good luck

It's not the cartridges, the waste ink is coming up thru the bottom to the exit rollers. The only fix is to have a shop open it up, clean up the ink mess and install a shield that stops the ink from coming back up when it should go to the absorbers. The new machines all have this shield and the ink tube cut back to make the ink go where it should.

It probably is not leaking. There is probably a wad of ink hanging on the bottom of your cartridge carriage. Try to clean that up. It is possible that the cartridge is leaking, in which case, a new cartridge, at about $40 will fix it.

YOU CAN TRY PULLING THE CARTRIDGE OUT AND WITH A CLEAN , VERY SOFT CLOTH , CLEAN THE HEAD GENTLY ....SOME CARTRIDGES ARE JUST FAULTY ....HAVE YOU TRIED RETURNING IT OR GOING TO CANON SITE AND TROUBLESHOOTING ?

dear friend

looks like problem related with refilled cartridges

are you using refilled cartridges??

if yes then you have to check whether they are leaking or not,

if they are leaking, you have to maintain cleaning level

thats all you can do

thanks

Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please try to print the self test page.
Begin by disconnecting the power supply from the wall (not the back of the printer) for at
least "30 seconds." This is essential. Then plug the printer back in and follow these
steps:
1. Press the "Copy" button.
2. Press the "Menu" button.
3. Press the down arrow button once or until the screen displays "Maintenance."
4. Press the check mark button to select the "Maintenance" menu.
5. Press the down arrow button three times until the screen displays "Print Test Page."
6. Press the check mark button to select this. The Self-Test will start printing.
The self-test should at least print out a set of either black or color bars, if not both
(if you have a printer with both color and black installed simultaneously.) Should this
test fail, try it again without cartridges installed. If the self-test still fails to take
paper in and make sounds like the carrier is moving across the paper, this is a hardware
issue, and the printer will require service. If the self-test completes without any
cartridges installed, run the self-test again with the color cartridge installed. (If you
have both black and color cartridges, after this test, run the test again with just the
black cartridge installed.) If you find that either cartridge causes the self-test to fail
A technique to improve print quality is to try and clean the cartridge nozzles. You can clean the cartridge using the following steps given below:
Click on "Start," go to "All Programs," and down to the Lexmark. Click on the "Solution Center." Next, click on the "Maintenance" tab. Select "Clean to fix horizontal strips." This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean to fix horizontal strips" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution Center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge (or cartridges) from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean to fix horizontal strips" one more time. If this fails to address the problem, the entire procedure may need repeating.
If you have replaced your ink cartridge with a new one and are continuing to experience difficulties with print quality, please try cleaning and wicking the ink cartridge. If this fails to resolve the issue, the maintenance station may have an excess build-up of ink.
The maintenance station is located inside the printer on the right hand side. This is the same area where the cartridges sit when in the "idle" position. To access the maintenance station: Unplug everything from the back of your printer, open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fanbelt. On some models, the cartridge access will be very small, but the belt should still be visible. Take the top part of the belt and move it gently to the right.
***Note*** please do not pull outwards on the belt. The cartridges should come over towards the left side of the printer. The maintenance station will be on the right side on the bottom of the printer behind the fixed cover. Clean the area with several damp cotton swabs or damp papertowels until the build up of ink is removed.
Once the maintenance station has been cleaned you should "wick" the cartridges. Remove the cartridge from the printer. Get a clean damp paper towel and lay it on a flat surface. Set the ink cartridge right side up, with the ink nozzles touching the towel and hold in this position for about 15 seconds. Then wipe the nozzles across in one direction only (left to right). Repeat this process, each time using a clean spot on the paper towel, until it looks clean. Dab the cartridge on a dry towel to make sure that the ink is flowing.
After you have wicked the cartridges place them back into the printer, securing them into place. Plug the power back into the printer. Close the cover and click on "Old Cartridge Installed" on the "Control Program" screen. Once the printer has reset, run the "Clean Print Nozzles" page twice. This should resolve the issue.

your's tech expert
Jeeth

the waste ink pads are full ..when the black line appears it is an indicator that the waste ink pads are full it is usualy because the printer has reached its life expectancy the solution is either buy a new printer or pay a tech about 170 dollars to repair it

Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please try to print the self test page.

Begin by disconnecting the power supply from the wall (not the back of the printer) for at
least "30 seconds." This is essential. Then plug the printer back in and follow these
steps:
1. Press the "Copy" button.
2. Press the "Menu" button.
3. Press the down arrow button once or until the screen displays "Maintenance."
4. Press the check mark button to select the "Maintenance" menu.
5. Press the down arrow button three times until the screen displays "Print Test Page."
6. Press the check mark button to select this. The Self-Test will start printing.
The self-test should at least print out a set of either black or color bars, if not both
(if you have a printer with both color and black installed simultaneously.) Should this
test fail, try it again without cartridges installed. If the self-test still fails to take
paper in and make sounds like the carrier is moving across the paper, this is a hardware
issue, and the printer will require service. If the self-test completes without any
cartridges installed, run the self-test again with the color cartridge installed. (If you
have both black and color cartridges, after this test, run the test again with just the
black cartridge installed.) If you find that either cartridge causes the self-test to fail,

A technique to improve print quality is to try and clean the cartridge nozzles. You can clean the cartridge using the following steps given below:
Click on "Start," go to "All Programs," and down to the Lexmark. Click on the "Solution Center." Next, click on the "Maintenance" tab. Select "Clean to fix horizontal strips." This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean to fix horizontal strips" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution Center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge (or cartridges) from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean to fix horizontal strips" one more time. If this fails to address the problem, the entire procedure may need repeating.
If you have replaced your ink cartridge with a new one and are continuing to experience difficulties with print quality, please try cleaning and wicking the ink cartridge. If this fails to resolve the issue, the maintenance station may have an excess build-up of ink.
The maintenance station is located inside the printer on the right hand side. This is the same area where the cartridges sit when in the "idle" position. To access the maintenance station: Unplug everything from the back of your printer, open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fanbelt. On some models, the cartridge access will be very small, but the belt should still be visible. Take the top part of the belt and move it gently to the right.
***Note*** please do not pull outwards on the belt. The cartridges should come over towards the left side of the printer. The maintenance station will be on the right side on the bottom of the printer behind the fixed cover. Clean the area with several damp cotton swabs or damp papertowels until the build up of ink is removed.
Once the maintenance station has been cleaned you should "wick" the cartridges. Remove the cartridge from the printer. Get a clean damp paper towel and lay it on a flat surface. Set the ink cartridge right side up, with the ink nozzles touching the towel and hold in this position for about 15 seconds. Then wipe the nozzles across in one direction only (left to right). Repeat this process, each time using a clean spot on the paper towel, until it looks clean. Dab the cartridge on a dry towel to make sure that the ink is flowing.
After you have wicked the cartridges place them back into the printer, securing them into place. Plug the power back into the printer. Close the cover and click on "Old Cartridge Installed" on the "Control Program" screen. Once the printer has reset, run the "Clean Print Nozzles" page twice. This should resolve the issue.

your's tech expert
Jeeth