I used my washer 2 days ago and it worked fine. Went to use it last night, put a load of towels in, started machine and walked away. Came back later, all lights were off. I opened door only to find the towels still sitting in water. Tried to spin it out, but door won't lock. I pushed the start button and heard the click of the door locking. After about 4-5 seconds door lock light goes off. I have removed dripping towels, unplugged the washer and plugged in again and still I can't get the door lock to stay locked. Is there any way to run a diagnostic on this model? All I know is I have a mountain of laundry to get done, dripping wet towels, a washer that has water in it, but refuses to work. HELP!!!
Unplug the washer and wait 5 minutes before plugging it in again!
this resets the system. If this does not work then you may have a faulty door lock, latch, or switch!
An need hands on service on location
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