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Anonymous Posted on Aug 02, 2012

I have a Canon MP620 printer, error code 1401. Help?

"Error Number : 1401 A print head is not installed or the installed print head is not compatible with this printer. Install an appropriate print head and close the cover of the printer." Never had this before. Doesn't appear to be anything wrong. What is a print head, and why am I getting this message?

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  • Posted on Mar 20, 2013
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SOURCE: Printer working OK, now stopped displays the

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This is consistent with any of error codes 1401, 1403 and 1405. It indicates a problem with the print head.
Per Canon the resolution of these errors 'requires the assistance of a Canon authorised service facility. Please use the link at the top of the page to locate your nearest facility.'
From Canon error page for 'Orange light blinking 5 times':

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http://www.canon.co.uk/support/consumer_products/product_ranges/printers/pixma/error_codes/

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