Office Equipment & Supplies Logo

Related Topics:

Anonymous Posted on Apr 20, 2012

I have a xerox 7428 with error 124-315 how can i fixit

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Expert 88 Answers
  • Posted on Apr 20, 2012
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Jul 05, 2011
Answers
88
Questions
0
Helped
31787
Points
245

The serial no., product no., and billing count are stored at three locations; the MCU NVM PWB (IOT), the SEEP ROM (SYS1) on the Backplane (BP) PWB, and the ESS NVM PWB (SYS2). This procedure allows the data in all three locations to be synchronized in case of replacement of one of the PWBs, or due to data corruption associated with one of the following faults:

  • 124-324 (3 Billing Counter Mismatch)
    124-325 (1 Billing Counter Mismatch; Unable to recover Billing Counter during recovery)
    124-312 (Product No. Mismatch)
    124-313 (Serial No. Mismatch)
    124-310 (Product No. Failure: Not initialized)
  • 124-311 (Serial No. Failure: Not initialized)

Procedure

  1. Enter UI Diagnostic mode ( Accessing UI Diagnostics).
    Select Adjustment/Others.
    Select Machine ID/Billing Data Settings.
    Select a PWB with the correct data.
    Select Start.
  2. Enter the correct serial number in the Serial Number screen and then select Confirm.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Toner stick on paper very poor Xerox workcenter 7428 (Black color)

Your fuser has failed. You'll need to order a replacement. On some copiers, this is a user-replaceable part; on others you'll need to get a service tech to perform the work.
0helpful
1answer

Xerox 7345 Error code 004-363 plz hlp **********

Try this link:

https://www.support.xerox.com/support/workcentre-7425-7428-7435/support/enus.html
0helpful
1answer

Xerox color 550 has its control panel lights flashing, and printer wont start up

This http://forum.support.xerox.com/t5/Printing/7428-Shutdowns-All-Lights-Flashing/td-p/164967 says do this, carefully.... http://www.support.xerox.com/support/workcentre-7425-7428-7435/support/enus.html?objGUID=17471 good luck with that one. sounds a bit like the sort of issue an old hard drive might give you.
0helpful
2answers

How do I solve wc 7435 error 010-338?

Hi
I found information about this error and some approaches to solving it here:
http://www.support.xerox.com/support/workcentre-7425-7428-7435/support/enus.html

and they can be tried in the order given. Hopefully either 1 or 2 or 3 on the list will work as they are non-cost options as opposed to number 4 which could be quite pricey.
Hope this is helpful, if so would you please register that with Fixya
Cheers
0helpful
1answer

How can I get "clean" prints without marks on a Xerox Work Centre 7428?

Hi Tommy yea that is usually a image unit problem. Looks like the drum is scratched up. I looked at the pictures looks like the cyan image unit is bad. Take them out carefully... and keep them away from light and you should be able to see that chip in the drum. Might be hard to see it. We sell those image units iteminconline you can also give us a call and we would be happy to help you.
10helpful
1answer

004-361 error code in xerox 7345

Hi

Xerox Werk Centre 7428 Tray 2 NVM Read / Write Chain-Linc & Current Value
Not finding what you are looking for?

1,495 views

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66979 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...