I installed new cartridges (Lexmark brank both black and color) and my printer won't work now.

Do a Clean Printhead operation.
This will usually correct the problem.

Has all protective tape been removed from copper contacts?

It could be due to the refilled cartridge in your printer. Refilled cartridges tend to degrade print quality and in performance. Try to replace your cartridges with genuine Lexmark cartridges.

1. Remove the print cartridges, and close the cartridge carrier lids.
   
2. Disconnect the power cord from the electrical outlet.
   
3. Reconnect the power cord to the electrical outlet.
   
4. If the button is not lit, press .
   
5. Reinsert the print cartridges.
   

If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.

1. Remove the print cartridges, and close the cartridge carrier lids.
   
2. Disconnect the power cord from the electrical outlet.
   
3. Reconnect the power cord to the electrical outlet.
   
4. If the button is not lit, press .
   
5. Reinsert the black (or photo) print cartridge.
   
6. If the error:
   
   • Reappears, replace the black (or photo) print cartridge with a new one.
     
   • Does not reappear, reinsert the color print cartridge.
     
7. If the error reappears, replace the color print cartridge with a new one.
   

Installing/Replacing your ink cartridges:
1. Open the printer, and then press down on the cartridge carrier levers.

2. Remove the used print cartridge or cartridges. 3. If you are installing new print cartridges, remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid. 4. If a black cartridge is included in the box contents, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid. 5. Close the printer.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Hi, it seems that it's a cartridge problem. That's the most probable reason why you're getting that error code. Try this out.
1. Remove cartridges.
2. Unplug printer from power outlet.
3. Then, plug printer back in power outlet after 10-15 seconds.
4. Reinsert cartridges.
If error still appears, redo steps 1, 2 and 3. Then, insert black cartridge first. If error appears, replace black cartridge. If not, insert color cartridge, if error appears, replace color cartridge. Hope this helps.

I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?

i think this a firmware issue of the printer..
try to flash a new compatible firmware .

Try the "better" or "best" print options - They give more ink - might do the trick - (beware it also prints a lot more slowly....)

I have not had that type of problem as such as both my ink slots work, but I did have purple/bluish print instead of black once - It worked for me -
Hope that helps -

I have also found that despite cartridges being new somethimes they are not as full as they should....

The issue which u r facing is" Communication issue"
Make sure u have installed the lexmark printer software...or else download it from the lexmark website(lexmark.com)..choose the s\w for ur operation system( Xp or vista(32bit or 64bit))...
----------------------------------
If s\w is installed...

Check the USB cable..try different port...
Clear all the docs in the printer folder...
Remove the power adaptor and replung..restart computer..

When u unplug and replung the usb cable doesn ur computer give a pop up "found New hardware" ?

U can also try...
Uninstalling the s\w....disconnect the USB cable..reinstal the s\w and connect the cable when it prompts to...