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Sally Cullum Posted on Feb 01, 2012
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My Brother XL-5021 sewing machine has stopped working and won't pick up the thread from the bobbin.

1 Answer

Debbi's Sewing Machine Repair

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  • Sewing Machines Master 7,365 Answers
  • Posted on Feb 01, 2012
Debbi's Sewing Machine Repair
Sewing Machines Master
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Joined: Jul 22, 2010
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It's called being out of time,,and the machine can only be timed by a sewing machine repair technican,, because they have the tools for job

4 Related Answers

bargainbox

Hassy

  • 1388 Answers
  • Posted on Mar 16, 2008

SOURCE: bobbin thread

that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your
projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistant diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at www.bargainbox.com.au

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Anonymous

  • Posted on Apr 27, 2008

SOURCE: bobbin tangle

can not thread bobbin...bobbin on top

Anonymous

  • 1 Answer
  • Posted on Apr 07, 2009

SOURCE: Thread in needle or bobbin keeps on breaking

The tread only breaks in the needle. what can i do . i don't get to sew anything . I tread the needle and get everything ready and start the machine and as quickly as that the tread is broken and the machine has not sewn at all.

Anonymous

  • 255 Answers
  • Posted on Mar 03, 2010

SOURCE: Bobbin thread tangling under the fabric & top thread snapping off

Hi. The people I know who have Berninas just love them--they are a really high quality machine that should give you many years of service.

These kinds of problems are extremely frustrating--especially after just having the machine serviced--(and they happen to all of us!) but they are almost always caused by missing something when you threaded the machine. I suggest you rethread everything and reinstall the bobbin. Make sure the needle is in correctly (that the flat side of the needle shank faces the proper way--most likely away from you, to the rear of the machine) and is inserted as far as it will go. Make sure you thread the needle the right way (mostly likely from front to back), and try again.

Machines vary in which way the flat side of the needle shank has to face and in how the needle is threaded--most modern machines require that the flat side of the needle face to the rear of the machine (away from you) and thread the needle from front to back--but it's always a good idea to check with your manual to be sure.

Please let me know if these suggestions help, ok?


Happy Sewing!

Robbie

Testimonial: "Robbie you fixed my problem! Thank you so much...you were right I missed a step when threading the machine."

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Related Questions:

0helpful
2answers

I'm having a problem threading my brother sewing machine model XL 3010

1. Clean up any loose thread in the bobbin area.
2. Pull on the bobbin thread while it is out. It should give a tension that is equal to the top tension of three. You'll have to approximate. Adjust the screw tension on the bobbin. It is the screw nearest to the thread exit hole on the side.
3. Put it back in.
4. Now, the top tension should be at about three. If it still allows a little wad on the bottom of the fabric you can adjust the top tension by tightening a small amount and monitor each time you adjust. The wad should go away.
0helpful
1answer

I have a brother ls-2150 I can't pick cotton up from the bobbin

Try installing a brand new needle (verify it is installed correctly). If it still does not pick up the bobbin thread, the needle/hook may be out of time, requiring service.

Sewing Machine Needle Not Catching Thread

Sewing machine won pick up bobbin thread hook timing fix
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0helpful
1answer

LS-1520 Brother sewing machine hook pick thread up takes it around half way and gets stuck...any ideas. the timing seems to be right??!!

try changing needles
clean under the needle plate & in the bobbin area for loose thread or lint
make sure the bobbin is inserted into the bobbin case correctly--if the
machine won't pick the thread up from the bobbin correctly take the bobbin
out of the case & turn it around & try it that way.
0helpful
1answer
0helpful
1answer

Why won't the bobbin thread pick up?

have you tried changing the needle? if it's a new needle is it inserted correctly---flat side to the back of the machine---needle push up in inside the needle holder
have you tried cleaning under the needle plate & in the bobbin area for lint or loose threads?
have you checked the bobbin to make sure it's not warped
have you checked the bobbin is inserted correctly?

if you've already tried these things then the last thing that possible is the machine is out of time & needs to be serviced by a repair shop that have the correct tool to time it
0helpful
1answer

Brother xl-2600 As I am sewing ( not thick material) the thread keeps breaking, also over seams it is not sewing through. Then, when my bobbin ran out, went to change it and when pulling the needle down...

try changing the top thread tension to 3 or 4

also rethread the machine just in case the thread is hung up somewhere

take the bobbin out & put the bobbin in reverse of what you did before

you said you changed the needle, check to make sure it in correctly,, the flat side goes to the back of the machine, push it all the way up before tightening the screw
0helpful
1answer

Needle will not pick up the bobbin thread

Check the timing of the needle to the hook. Here is a guide to generic principles of Timing
http://www.sewusa.com/Sewing_Machine_Repair/Sewing%20Machine%20Hook%20Timing.htm
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