Did you get walked through the checking of the ports and properties?
there are a lot of steps to correcting the problem which takes time..this is why the charge the $$$
it would take a few pages of what to do first and next and next and next to get to the root of your problem.
the best way, and fastest is to uninstall the printer and reinstall it or restore your computer to the time before the problem started.
I would try restore first. A printer file may have been lost or corrupted. go to start on the bottom of the page. select all programs, then accessories, then systen tool,then system restore. select a date before the problem started. click ok and let it run. just follow the instruction from there.
if this doesn't correct the problem uninstall the printer and reinstall it..if you do NOT have an installation disk you will have to go to to EPSON website and download the program from there,
Hi rj, try updating your printer drivers:
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done
ttt
A quick fix for most communication errors can be achieved by
resetting the printer and/or rebooting the PC. Simply disconnect the printer
from your computer (if USB connected)> reboot your pc > unplug and
re-plug the printer into the power source to reset it. When the printer turns
on, reconnect it to your computer (if USB connected). Then try to print again
once the computer fully recognizes the USB connection or when the WiFi light on
the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
A quick fix for most communication errors can be
achieved by resetting the printer and/or rebooting the PC. Simply disconnect
the printer from your computer. Reboot your pc. Unplug and re-plug the printer
into the power source to reset it. When the printer turns on, reconnect it to
your computer. Then try to print again once the computer fully recognizes the
USB connection.
If that doesn't help, try the steps below:
1. Disconnect the printer from your computer.
2. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
2. On your computer, go to Control Panel > Printers
and Faxes.
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB
connection. To check, go to Control Panel > Printers and Faxes. If you see a
new Lexmark print object in the list, then try to print a document again to
verify that the problem is fixed.
You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/ngaKcu. Select your operating system, download and execute the file.
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please include your make and model number of the printer and which operating system is installed on the computer.
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