Printer will not use the magenta color

The Magenta print head nozzle maybe blocked.

Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

It appears the magenta print head nozzles are blocked.
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

You may have put the wrong color cartridge in the wrong print cartridge position.

Hi,

You need to clean the print head and insert the cartridge and check, whether it is working at fine because a dirty printer header will not allow the right formulation of the basic cyan, magenta, and yellow to print and comes up with the yellow color and not red.
If you still face the problem after cleaning print head then you need to check for a clogged nozzle. Clean the nozzle and then try printing it will work fine now.
To clean the print head from the Utility section found in the printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. Furthermore, you can clean the print head by Using a cotton Q-Tip & Isopropyl Alcohol and gently rub the print head with alcohol.

Hope this helps.

If you still have any queries, please feel free to ask us.

Shane

Depending on when you last used your printer it may take a few head cleans before the ink prints. Print a nozzle check after each clean (uses minimal ink).

Also be aware each clean depletes your other carts as well.

Try to perform a print head alignment.

The printer colour cartridges are magenta, cyan and yellow. The printer prints "red" by mixing magenta and yellow ink. So, if you only get yellow when you print red, it means you aren't getting any magenta ink on the paper.

Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of magenta ink on the paper. Try up to three cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If you have already done lots of head cleans with no result, are you sure you have a good magenta ink cartridge? To eliminate the possibility of a faulty cartridge, buy a new set of compatibles on E-Bay - they're very cheap. You can always re-use the old one later if it turns out it is OK.

If none of the above works, then you may have blocked magenta print head nozzles. You can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid
comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any magenta ink on the nozzle check, then there is hope! Repeat the process until you get a full magenta nozzle check. If nothing, repeat the process once more.

If still nothing, post a new comment detailing what you have done and the results.

Hi-

Try running a head cleaning from your computer, if you are using XP go to printers and faxes under control panel and right click on your printer icon then go to printing preferences then go to maintenance and run head cleaning cycles for 3x then print a nozzle again. if all fails cal epson and check for the warranty so that you can have it replace, coz chances are the nozzle for magenta is clog.

Hope this helps

your printer need head cleaning /
1. Nozzle check monitor the exact color to print / if one of the color missing or line color the printer head ned cleaning ,.
2. Proceed for head cleaning /press head cleaning
3.Nozzle check again after the color complete /test print w/picture

You did not say what the results of the check pattern showed. Were all the lines present or were there some missing?

If lines are missing, follow the instruction in my previous posts for under head cleaning.

If check pattern is good then you may have a problem with a vacuum pipe. You can download a rescue kit for CX machines to help with this problem from tradebit