Hello,
the water filter is located in the grill/kickplate under the doors on the freezer side,the steps are,
open freezer door
stoop down
grasp the black handle and rotate it in a counterclockwise direction 90degrees
pull out filter
remove black cap and reinstall black cap on new filter
push filter into housing
rotate it 90 degrees in a clockwise direction
close freezer door
Gene
Hello friend, thank you for your post!
I understand that you are not getting water out of your dispenser. I would verify the dispenser is not locked check the panel to make sure there is not a lock light on your panel, if so hold the lock icon down for three to five seconds for it to release. Also check the water line to assure there are no kinks in it and water is able to move freely.
When was the last time your water filter was changed? If the filter has not been changed within six to nine months I would advise to change your filter to see if that would correct the issue. Additionally if the filter is not secure that could cause the water to stop dispensing check the filter to make sure that it is fit securely. Please comment back if these steps have not corrected your water issue. I look forward to helping you as best I can. -Matt
Some people are not aware that after you change your refrigerator water filter, there are two more steps that should be taken to complete the water filter change process.
Step 1:
Reset your water filter indicator light - Most new refrigerators come equiped with an indicator light that notifies you when it is time to change your water filter. This light does not automatically reset when you change your water filter. Here is a list of refrigerator manufacturers and how to reset the indicator light.
GE General Electric Refrigerators - Press and Hold the Reset Button for around 8 Seconds.
Step 2:
Flush a couple of gallons of water through your new filter. Since most refrigerator water filters are made of carbon, some carbon residue is present in the first gallon or two of water. This will leave a bitter taste and residue in your water. If you continue to have these problems after flushing a couple of gallons through the filter, it is possible that you have a defective water filter.
Filters situated in the base grill (below the freezer compartment) of Whirlpool-built side-by-side refrigerators are relatively simple to replace. Follow these two steps:
To replace with a new filter, repeat these two steps in the opposite order, making sure to first remove the red cap from the filter. Proceed by pushing the filter straight into the slot, and then giving it a one quarter turn to the right.
Note: Replacing this type of filter is quick - there is no need to unplug your refrigerator when replacing it. Also, this filter should be replaced every six months.
When you buy the new filter, it usually comes with an instruction sheet.
90 views
Usually answered in minutes!
×