20 Most Recent Dell 1815dn All-In-One Laser Printer - Page 2 Questions & Answers

hi first make sure the printer has toner. according to disassemble the power supply and assemmble again, put the sensor tab into position.

hi, first make sure that the drive you installed is Compactivel with the operating system of your printer. second if windows operating system make the numbers of bits (32 or 64). third sure the paper setting this right.

hi, first check the paper sensor, wipe or blow, as if a skilled technician in prnters, disassemble the power supply and check and clean or damaged sensors or substitute another power supply.

No Paper add paper problem but and i try everything and the problem is same no paper pls someone help!!!

After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:

1. Open and close the front cover.
   The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
2. Gently pull the paper out of the output tray.
3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
   
5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
6. Unfold the duplex guide fully.
7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
   
8. Pull the jammed paper out.
9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
10. Close the rear cover.
11. Open and close the front cover.
    Printing automatically resumes.

I had exact same issue, could not scan in any size larger than Letter; changed Scan Default settings for paper size but made no difference. Based on dmf1984's suggestion I did same: went to Start -> Dell -> Dell Printers -> Dell Laser 1815dn -> Network Scan and changed Scan Paper size to Legal hit apply then tried scan again... problem solved

you can not do that

Pull it toward you. You may have to pull kinda hard, but just pull it back. It's sole purpose is to lock the scanner head during shipping.

If it is from the ADF (Automatic Document Feeder ), it probably is a speck on the scanner glass. Lift up the top scanner cover and clean the glass esp. the narrow glass on the left side. Also, lift the small ADF cover and clean the rollers with a lint free cloth dampened with a mixture of alcohol and water.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309