20 Most Recent Dell 1815dn All-In-One Laser Printer Questions & Answers


The printer status showing offline is more then likely a computer issue then the printer. On the printer, use the menu to select "reports" and then select the printer settings report. If the printer prints the report, then the printer itself is working, and it is a communication issue between the printer and the computer. If you are connecting to the printer with a usb cable, then try moving the usb cable on the computer to another port. If this does not work, try deleting and reinstalling the printer.

Dell 1815dn... | Answered on Jul 10, 2019


Did you check the "answer call after x rings" option?
It sometimes defaults to 7 rings, at which time the sending fax machine has given up already.

You find the settings here: "Fax -> Fax Defaults -> Rings to answer"

If this solved your problem - great!...If not, just come back and leave a comment - I'm happy to help.

Dell 1815dn... | Answered on Apr 26, 2018


The old stand by, unplug, wait 1 min., plug it back in. This will reboot it and may fix it.

Dell 1815dn... | Answered on Dec 29, 2017


Something could be electrical/mechanical mistimed now in a mechanical way dirty microswitches that have not give a break on the right moment to stop the scanner and has damaged something what has to made the loud noise .

Keep in mind your safety by working on high voltages and also mechanical recovery.



http://www.refurbisheddellprinters.com/content/manuals/service/Dell%201815dn%20Service%20Manual.pdf

Dell 1815dn... | Answered on Aug 11, 2017


When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Dell 1815dn... | Answered on Mar 07, 2017


Joan Dalgleish,
Click the link below to download the online manual. The manual
provides information for cancelling faxes.
http://dell.to/1SZ1G91
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Dell 1815dn... | Answered on Jan 18, 2016


Press the scroll button <--- highlight menu,
select (checkmark)
scroll to Reports, select
scroll to system data, select
Print out will contain the page count

Dell 1815dn... | Answered on Nov 10, 2015


"Hello, This is a ethernet or usb printer, it can't do bluetooth.
Here is the specs for the printer.
http://www.dell.com/downloads/emea/products/printer/1815dn_en.pdf

Please rate my answer, thank you.

Dell 1815dn... | Answered on Oct 30, 2015


Dear
Pl. check your internal system ip address, take the configuration sheet of the printer to know its address and use it and should not match with other.

Thanks.

Dell 1815dn... | Answered on Mar 08, 2015


Most likely the printer is asking for paper in the Manual Printer Feeder (not the tray). Try put paper in the MPF.

CHeers

Dell 1815dn... | Answered on Aug 08, 2014


There's a little blue toggle switch where the copies/scans come out from. Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

Dell 1815dn... | Answered on Aug 04, 2014


This situation has happened to my HP printer. The way that I fixed the problem was to connect the usb cable, then trough the printer software on the computer while computer was connected to the wireless, the printer detected the network through usb cable. Sometimes it takes may be about 15 minutes that my printer detects the network, so I have noticed that I have to give a time to it, because it searches, and searches, and it takes some times.I recommend that you leave the printer on for at least 30 minutes. Check to see that printer detects any other neighbor networks at all, because the network card on the printer may be malfunctioning, and not detecting any network at all. If you can connect your printer to a laptop or a desktop with usb cable and use any software that comes with your printer, it should have the (connect to the wireless ) software facility.That facility will then ask you for your password and it will the set up the printer wirelessly.It is like starting all over again that has happened to me also. I wonder if Dell support can assist you or not, but they should , since they built the printer.Hope all things go well with you.

Dell 1815dn... | Answered on Jul 07, 2014

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