20 Most Recent HP Photosmart C4280 Aio Printer - Page 5 Questions & Answers

Access the manufacturer's web-site: http://support.hp.com
Enter 'C4280' and do the search.
Click to download the software for your Operating System.
Install the HP software.

HP Photosmart... | Answered on Oct 11, 2010

First, turn off your printer, and uninstall the drivers/software (all hp components installed with the printer), restart your computer.

You can try resetting the machine now:

Press the On button and turn off the HP All-in-One. Unplug the power cord from the wall outlet. Unplug the power cord from the back of the HP All-in-One. Wait for 20 seconds. Plug the power cord back into the HP All-in-One. Plug the power cord into the wall outlet. Turn on the HP All-in-One by pressing the On button.

If the above troubleshooting methods don't seem helpful, proceed to the next step...

Now follow the below instructions:
Remove all the cartridges, clean the contact points on the cartridges and on the printer using soft brush/cotton dipped in alcohol/acetone /spirit.
While the cartridges are kept for drying, do the following:
Turn it off > Disconnect usb cable, power cord, inthernet cable; >remove the papers from the tray >open the back panel door (the rear door where you clear paper jam). Also turn off the mains switch which the dc adapter is plugged in. After keeping it Off for about 5 minutes, turn on the printer again with only the power cord connected, keep tapping the cancel button while it boots up and again leave it On for few minutes > turn it off > connect all the cables > again turn it On and keep pressing the power button while it boots up. Now you can install the cartridges. Check the status message. It should work fine now.

If the problem persists,

Good luck.

Thanks for using FixYa.

HP Photosmart... | Answered on Oct 11, 2010

USB plug-ins (ports) are flat/small/rectangular openings and have half (if you look directly into the end of the plug-in) of the opening filled with a little flat (usually white) connector and the other half open to recieve the of themselves from the cord that plugs in.

HP Photosmart... | Answered on Sep 30, 2010

Please clean the cartridge/printer contacts, for details follow the link: c4280 cartridge

HP Photosmart... | Answered on Sep 07, 2010

Reinstall printer drivers and try again.
Change usb slot

HP Photosmart... | Answered on Sep 03, 2010

Hello Kathi1603,
Please try these few things to see if they will get your printer running again. First off, check to make sure your USB cable is properly connected at both the computer end and printer end. If that's OK..then power cycle the printer.. try to print a test page by going to the control panel from your start button and then select Printers and Faxes.. using the right mouse button for your printer, selcet Properties then pick 'print a test page' see if that works.. If that fails, then transfer the USB can;e to another USB port on your computer and retry all the previous things.. When all else fails, restart your computer and see if you can print a test page to your printer.. Hope this helps get you going..

HP Photosmart... | Answered on Aug 27, 2010

try removing all cables ... reconnect and it should work.

HP Photosmart... | Answered on Aug 26, 2010

change USB ports on back of your computer .The one it is now in may be bad.

HP Photosmart... | Answered on Aug 13, 2010

To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.

2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.

3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.

4. Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge toward you out of its slot.
6. If you are removing the black print cartridge in order to install the photo print cartridge,store the black print cartridge in the print cartridge protector or an airtight plastic container.

7. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.

8. Slide the new print cartridge forward into the empty slot. Then gently push the upper
part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
Work with print cartridges 69
Maintain the HP All-in-One

9. Close the print cartridge door.
If you installed a new print cartridge, the HP All-in-One prints a print cartridge
alignment page.
10. When prompted, ensure plain white paper is loaded in the input tray, then press the

button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.

11. Place the page print side down on the scanner glass and then press the button next
to OK to scan the page.
When the On
Please Don't forget to rate this solution. Thanks.

HP Photosmart... | Answered on Jul 17, 2010

From the manufacturer's web-site: http://support.hp.com

enter your model-number, and do a search.

Select and download the device-drivers for your printer and your Operating System.

Install the device-drivers.

HP Photosmart... | Answered on Jul 16, 2010

You may download the Software for the Printer from the below link:


Select the Operating System installed in the Computer and then download the Software.
Hope this helps.

HP Photosmart... | Answered on Jul 08, 2010

Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.

HP Photosmart... | Answered on Jul 07, 2010

Uninstall all printer drivers, folders, programs. Make sure you are connected to the internet and plug the printer back in. I think you computer will discover the device, locate the proper driver on-line and install everything you need all by itself. Printers sometimes take a long time to locate and load. Check for a indicator that the installation is still going on, double click to get a view of the progress, sit back and be patient and wait until it installs and says done and a close button appears.

HP Photosmart... | Answered on Jun 15, 2010

Place the document or image into the scanner for scanning. A scanner with a paper feeder will only receive flat papers and photographs, but a flatbed scanner opens to accommodate books, fabrics and leaves along with flat papers. There is even a attachment for feeding photo slides into flatbed scanners.
  • Step 2 Start the scanning softwaremag-glass_10x10.gif. If the scanner does not engage the software automatically, press the "start" or "scan" button, or click the scanner icon on the computer screen to initialize the software.
  • Step 3 Activate the scan. Click the "file" menu and select "acquire," "import," or another practical choice that applies.
  • Step 4 Preview the item to be scanned. Most scanners have a preview option. This will show the scan area inside dotted lines. The lines can be moved with the mouse to relocate, enlarge or crop the scanning area.
  • Step 5 Set the resolution for images by number of dots per inch (dpi). For computer screen viewing, 100 dpi should suffice. Use 200 to 300 dpi for items to be printed.
  • Step 6 Use the appropriate setting for scanning black and white text. If the scanner does not show a preset for text, use "line art" or "black and white" at 300 dpi. Then use the optical character recognition (OCR) program to convert the image of the text into a file for word processi
  • HP Photosmart... | Answered on Jun 09, 2010

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