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How to Clear error code 0XC19a0037 Ink System Failure on HP Photosmart Printers


This fix will work on all HP Photosmart printers that use 4 cartridges or 5 cartridge #564 or #364 ink cartridges:

on Feb 05, 2019 | HP PhotoSmart Office Equipment &...


Remove printhead and let it sit in a window cleaning solution and warm water mix 50/50. See video on how to remove printhead:

HP PHOTOSMART... | Answered on Feb 04, 2019


Your printer ink cartridges may be dry or empty and printhead may also be dry. Try the fix in this video and order some cheap ink cartridges off ebay. They always work for me. Example link below:
https://www.ebay.com/itm/382706888626

HP PHOTOSMART... | Answered on Feb 04, 2019


Couple things: Look inside a printer with flashlight and make sure there is nothing in the way. Remove printhead and see if error goes away. See this video where printer has similar code and is fixed:

HP PHOTOSMART... | Answered on Feb 04, 2019


First try removing the printhead and cleaning it manually by soaking in a cleaning solution(50% windex or similar and 50% hot water). ALso the ink cartridges amy be dry even if the ink level shows normal level. Get a set on ebay for a very low cost and clean the printhead and you should not have a problem with printing at all.
Link to one of ebay listings: for USA:
https://www.ebay.com/itm/382706888626
For UK:
https://www.ebay.co.uk/itm/262487581895

HP PHOTOSMART... | Answered on Feb 04, 2019


It could be a bad printhead or just some ink got on the electronics contact part of it. Check out the video to resolve this issue:

HP PHOTOSMART... | Answered on Feb 04, 2019


Try this solution:

HP PHOTOSMART... | Answered on Feb 04, 2019


You can get a fairly cheap ink cartridge on ebay. Link below.
https://www.ebay.com/itm/232769315883
Also, try cleaning the printhead manually by taking it out and soaking the bottom of printhead in a window cleaning solution:

HP PHOTOSMART... | Answered on Feb 04, 2019


HP is one of the most trustworthy Brand names in Global market. With unique components and excellent quality printing features, HP is now top market manufacturers. It has initiated various sizes and shapes of printers to meet different market necessities. Starting from LaserJet to Wi-Fi printers, HP has a complete range of exclusive printers for special printer experience. Generally HP printers have user-friendly features. But in some situations, it requires special troubleshooting techniques to resolve technical glitches. Dial HP Printer Support Number from anywhere anytime to eradicate such HP Printer glitches & issues in minimal time possible.
http://onlineprintersupport.over-blog.com/hp-printer-support-number.html

HP Photosmart... | Answered on Feb 04, 2019


You can download the Softwares/Drivers for your printer from these links (similar with the contents on the Hp CD) :
Hp Photosmart D5160 Printer for windows xp 32 bit
or
ftp://ftp.hp.com/pub/softlib/software10/COL15834/dj-41864-2/TF_regna_psp_NB.exe

Hp Photosmart D5160 Printer for windows xp 64 bit
or
ftp://ftp.hp.com/pub/softlib/software10/COL15834/dj-41864-2/TF_regna_psp_NB.exe

Hp Photosmart D5160 Printer for windows vista 32 bit
or
ftp://ftp.hp.com/pub/softlib/software10/COL18384/dj-47558-2/SF_CDA_Full_Non-Network_enu_NB.exe

Hp Photosmart D5160 Printer for windows vista 64
or
ftp://ftp.hp.com/pub/softlib/software10/COL18384/dj-47558-2/SF_CDA_Full_Non-Network_enu_NB.exe

Hp Photosmart D5160 Printer for Windows 7 32 bit
or
ftp://ftp.hp.com/pub/softlib/software11/COL30907/dj-76773-1/SF_CDA_NonNet_Full_Win_WW_130_140.exe

Hp Photosmart D5160 Printer for Windows 7 64 bit
or
ftp://ftp.hp.com/pub/softlib/software11/COL30907/dj-76773-1/SF_CDA_NonNet_Full_Win_WW_130_140.exe

Hp Photosmart D5160 Printer for Linux

For Mac Drivers, please visit here and follow the instructions given there.

It would be much easier for you and for me if you had mentioned the Operating System installed on your computer where you are going to install the printer. Anyway, select the suitable link for your operating system.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

HP Photosmart... | Answered on Feb 04, 2019


Ink system failure is a faulty printhead issue - call hp and they will have you do a cleaning. Rarely solves the issue and they will end up sending you a replacement printhead.

There support # 800-474-6836

HP Photosmart... | Answered on Feb 04, 2019


Hi


Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---

Howto Reset Photo Smart Printers

Please do rate the solution andrevert for further assistance.


Thanks
Rylee

HP Photosmart... | Answered on Jan 30, 2019


http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-System-Failure-message-0xc19a0036/m-p/281228

HP Photosmart... | Answered on Jan 30, 2019


This is an ink system error.

First check the ink cartridges. Replace any that are low or empty. Remove the cartridges one at a time and check that the vent (on the top of the cartridge near the HP logo) is open. Remove any part of the orange tab that was left on by accident. If the vent is clogged, use a pin to unblock it. Then reinstall the cartridges and make sure that they snap into position. Close the access door and check the printer status in the control panel.

Attempt to run the printhead cleaning utility from the HP Solution Center (under Settings > Print Settings > Printer Toolbox).

Remove the printhead and clean it. Remove all of the cartridges, then lift the latch handle. Pull the printhead straight up. To clean the printhead you need lint-free clothes (coffee filters will work) and distilled or bottled water. Dampen the cloth with the water and wring out the excess. Then wipe the electrical contacts moving up towards the nozzles until all the old ink is removed. Do not touch the nozzles. Then clean the edge between the contacts and the nozzles, moving right to left (with the contacts towards you). Finally clean the ramps working away from the nozzles. Dry all the cleaned areas with another cloth.

Use another dampened cloth to clean the contacts inside the printer (move in a top to bottom motion). Then dry the area. Reinstall the printhead and lower the latch. Then reinsert the ink cartridges and close the access door. Check for the error again.

The next step to try is to reset the printer. With the printer on, unplug the power cord from the unit. Unplug the cord from the wall outlet as well. Wait at least 15 seconds and then reconnect the power cord to the wall outlet and then to the printer. Press the power button if needed to turn on the unit.

The final step to try is to replace the printhead. Unfortunately, if a new printhead doesn't work, the unit needs service and the printhead is not returnable.

There are pictures for the above solutions here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=3737195#N65 .

I hope this helps.

Cindy Wells

HP Photosmart... | Answered on Jan 30, 2019


Solution one: Reset the product
1. Without turning off the product, disconnect the USB cable from the rear of the product.
1. Remove the cartridges from the product.
2. Wait for the 'Insert Cartridges ' message to display on the control panel.
3. Disconnect the power cord from the back of the product.
4. Wait 60 seconds.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
6. Reinsert the cartridges, and then close any open doors on the product.
7. If you receive a prompt to print a calibration page, do so.
8. Reconnect the USB cable to the rear of the product, and then try printing again.
9. If you have completed all the steps listed above and are still experiencing a problem, you need to service the product.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

HP Photosmart... | Answered on Jan 30, 2019

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