Top 20 Janome Memory Craft 9500 Computerized Sewing Machine - Page 4 Questions & Answers

machine must always be threaded with needle in up position and pressure foot raised if not thread will not pass between discs this is the cause of your problem.
mary h

The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

This machine needs to go to the dealer for service. Check to see if it is covered under warranty.

sewman7

here's how I do it.
1. Get the design into jef or sew format (the only kinds janome reads). You probably already knew this, but some newbies try to use pes or art files.
2. Save it onto your computer (and remember the name of the file). I have a folder in my computer labelled "embroidery files" and then have subfolders dividing up those designs - such as animals, flowers, fonts.
3. Hook your sewing machine up to the computer via the USB cable.
4. Pull up your Janome "Easy Transfer" program (it came as a CD with your machine - this is NOT the customizing software).
5. Use that program to find your embroidery file. It's not going to show sew and jef in the same file - you'll have to switch back and forth.
6. On your sewing machine, click on the bottom button (under the screen) that shows the computer to the sewing machine (the third one).
7. Now click on the computer software "write to machine" or whatever it's called (it will be on the top tool bar).
8. Your file will be written to the sewing machine's memory and organized by the embroidery hoop size (A, B, C).
9. It will stay in the sewing machine memory until you use the cable hookup to delete it (reverse of the writing).
10. The 10001 software ate lots of the resident memory in the sewing machine - you can't store as many designs in it as the 10000 would allow. That's perfectly ok, as it only takes a few moments to move designs in and out of the machine.

To be perfectly honest, I vastly prefer doing the USB cable transfer to using the memory card jammed into the card reader deal. It's easy and quick.

I too have just purchased a new machine and had same problem.  You have to put the card in your sewing machine first to format it.  My machine is a Janome 10001 but think it is the same concept.  When I save a design from the internet to the card I have to drag the design into one of the Emb folders which will show up on your card after it is formatted.  Then after saving the design I can go back to the Emb folder that I saved it in and it will show up on the machine.  Hope this helps.

Hi,

There is an adjustment on the side of the black bobbin case.

Remove the needle plate, to gain access to the case. Lift it out, noting how it is positioned! On the side of it , there are two screws, one is the adjustment screw - its the one that sits out more. To increase tension, turn it clockwise 1/8th of a turn, reassemble and test sew. (make sure the top thread tension is back to where it should be). Repeat if required. DO NOT adjust too much at a time!

Good luck

Page 27 of the manual refers. (by the number on the pages, not at the top), use CTRL+F and type the word 'Number'.

Instruction Book

Janome https://www.janome.com > embroidery > mc550e PDF q Stitch back key w Stitch forward key e Stitch count r Total number of stitch count. The pale blue bar in the stitch count window is the progress bar. The ... 76 pages ..

1. Power Off: Turn off your machine completely. Make sure it's not just in standby mode but completely powered down.
2. Unplug: Disconnect the power cord from the outlet. Wait for about 10-15 seconds to ensure all power is drained from the machine.
3. Plug Back In: Reconnect the power cord to the outlet.
4. Power On: Turn on your Janome 300e and see if the screen is responsive now.

If the issue persists even after performing a reset, there might be a more significant problem with the machine's software or hardware. In such cases, it's advisable to contact Janome customer support or a certified technician for further assistance. They may provide additional troubleshooting steps or recommend servicing the machine.

Are you having any problems moving the needle bar with the hand wheel? Make sure that the presser foot is up and the needle bar is fully up. Then redo the top threading for the machine. Try unplugging the machine and blowing any loose debris out of the needle bar area. (I'd suggest compressed (canned) air or equivalent to minimize excess moisture in the electronics.) Also check if the machine gives the same message with the presser foot and needle down on restart. If the problem persists, then the issue is likely to be a faulty control board. I don't know if any sewing machine repair technicians still have spare boards. They aren't on the in stock parts at two vendors that I know. I hope this helps. Cindy Wells

I would look on the manufacturers web site; https://www.janome.com/blog/need-a-janome-manual-many-available-for-download-here/

All available Janome user manual are here https://www.janome.com/support/manuals/ However you can use this manual, it may help you. inst-book-mod-15.pdf (janome.com)

You would have to remove the top cover. https://www.google.com/search?q=janome+jem+lite+639+remove+top+cover ..

Question edited for clarity. Question moved from Cars and Trucks category. Of course. It is the absolute worst thing to do to a sewing machine, leave a machine in a closet for 3 years. It oil will have congealed and gone rancid and any lint that was in there will have set hard. It will need a good clean, lubrication, service and timing done. Plus it is electronic, so I hope your close in nice and dry and warm with no moisture. Even if you don't use them, then need cleaning and oiling every year. https://www.janome.com/machines/embroidery/mc11000/ ..

A new old machine for you I assume.For older mechanical only machines, reverse stitch is an exaggerated long stitch length that changes the angle and contact time of fabric to the feed dogs. Try setting stitch length to minimum and straight stitch. Check feed dog up/down is functional (if featured). It could also be the reverse linkage is simply stuck and the machine is in need of a thorough clean/lube.I looked for a manual but so far have not found. I'll append if I find.

Question edited for clarity. Please don't type in all CAPS, it is considered SHOUTING and is harder to read. Sewing machine tension is a delicate tug of war between the bottom Bobbin tension and the Upper tension to put the loop between the 2 layers of fabric. You set the Bobbin tension first and the the top tension depends on the fabric and the thread used. Your Bobbin tension is very very loose to be not tensioning at all or the top tension is too loose.

Adjusting The Tension - Janome Memory Craft 6500 ...

ManualsLib https://www.manualslib.com > ... > Instruction book Janome Memory Craft 6500 Professional Manual Online: balancing thread tension, Adjusting The Tension. Correct Tension: The Ideal Straight Stitch Has Threads ... Best video on tension

See troubleshooting section on page 49 of manual. It may help. *4618-QC (janome.com)

Question edited for clarity, the name 'Jerome' to 'Janome'. Question moved to maker category. If it is a manual machine, something has come loose. If it electronic, you may be able to reset the control board. They need servicing every 18 months to 2 years irrespective of how often you use them. You are the only person to have this error. https://www.google.com/search?q=janome+sewing+machine+adds+a+zig+zag+to+straight+stitches ..

Do you have it set to Embroidery Mode? The feed dogs are lowered and stationary. https://www.google.com/search?q=usha+janome+allure+embroidery ..

If your Janome Mystyle 22 sewing machine is skipping stitches specifically when using the buttonhole function, there could be a few possible causes for this issue. Here are some troubleshooting steps you can try: 1. Needle: You mentioned that you have already changed the needle, but it's worth double-checking that you are using the correct needle type and size for the fabric you are working with. Ensure that the needle is inserted correctly and tightened securely. 2. Thread tension: Improper thread tension can cause skipped stitches. Make sure the upper thread and bobbin thread are properly threaded and that the tension settings are adjusted correctly for the fabric you are using. You may need to experiment with different tension settings to achieve the best results. 3. Buttonhole foot: Check that the buttonhole foot is attached securely and positioned correctly. Ensure that it is clean and free from any lint or debris that may be affecting its performance. 4. Feed dogs: The feed dogs underneath the fabric may not be gripping the fabric properly, especially when working with lighter fabrics. Ensure that the feed dogs are clean and free from any obstructions. You can try using a fabric stabilizer or placing tissue paper under the fabric to provide more traction for the feed dogs. 5. Lubrication: While you mentioned that the machine was recently serviced, it's possible that the buttonhole mechanism could benefit from some additional lubrication. Consult the user manual or contact Janome's customer support to inquire about lubrication points and recommended lubricants for your specific model. 6. Stitch length and speed: Adjusting the stitch length and sewing speed can sometimes help improve buttonhole stitching. Experiment with different stitch length settings to see if it makes a difference in stitch quality. If you have tried all these steps and the issue persists, it may be best to consult a professional technician or reach out to Janome's customer support for further assistance. They will be able to provide specific guidance and recommendations based on your sewing machine model.

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