20 Most Recent Xante Ilumina Digital Color Press Printer - Page 5 Questions & Answers

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I print black most of

Hi,
According to your problem first clean the cartridge head properly. Check the nozzles and clean it also. Check the printer settings in printer properties. Change the document type in letter or as your requirement. Keep best qualities printing in settings. Check the printing resolution. Make sure that your document is OK and there is no fault. After resetting of printer do not forget to reboot your printer and system both. Always use good quality paper.

7/28/2011 8:25:59 AM • Xante Ilumina... • Answered on Jul 28, 2011
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What does OPC stand for

Hi,

It stands for Organic Photo Conductor or also known as Laser Drum.

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7/11/2011 8:27:51 PM • Xante Ilumina... • Answered on Jul 11, 2011
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There are three dots in a row on every printed

Locate and check the printer drum. You should be able to see the mark that is causing the line on your page. It could be a scratch or a ring of toner that the wiper is not picking up because a nick or something under it. Try cleaning the drum with a very soft dry cloth and inspect it again. If the mark is still there the drum will have to be replaced. Do Not Try To Clean The Drum With Any Type Of Solvent!
7/11/2011 3:41:12 PM • Xante Ilumina... • Answered on Jul 11, 2011
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THIS MACHINE, ILLUMINA, IS THE

are the imressions horizontal or vertical?
5/4/2011 6:30:34 AM • Xante Ilumina... • Answered on May 04, 2011
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Fatal error 923, 922

-922 Fuser Error messages indicate that the fuser unit failed to reach the standby temperature.
If this is the first time you have seen the error, turn the printer off and on.
-Leave the printer off for at least 10 seconds before turning it back on. This gives the printer's engine board a chance to reset.
If this is an intermittent error, you may want to check how the printer is plugged in, even if it has worked on this surge device for months. Make sure the printer is plugged straight to the wall and not through a surge device or power strip. Power strips and uninterrupted power supplies can cause a low amperage problem in your printer which can trigger a false fuser error.
If this does not help or if this error appears every time the printer is powered on, you will probably need service on the machine.

- 923 Fuser Error indicates that the fuser unit is getting too hot while printing or when the printer is idle. Make sure that nothing is stuck inside the fuser unit that can cause the fuser unit to overheat. To check for any stuck sheets of paper in the fuser unit:
Locate the rear door and open it. The rear door opens and drops down towards you.
Look into the back of the printer. See if there is any paper or any other item stuck there that could be causing the fuser unit to overheat.
If you cannot find anything jammed up or broken in the back of the printer, open the upper front cover of the printer and remove the toner cartridge. Look into the printer from the front. See if you can see anything jammed into the back area of the printer.
If nothing appears to be jammed in the printer, the fuser unit or the main power supply of the printer will probably need to be replaced to fix this problem.
3/14/2011 11:49:47 AM • Xante Ilumina... • Answered on Mar 14, 2011
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We have a Zante Illumina.We

What is the quality of your paper? Photo paper or plain paper or bonded or transparency, etc...etc.. First of all, try with another paper quality and verify the result. If it does print on another paper quality without any problem, then most likely it's incompatible paper type or unsupported paper type or you might have selected the wrong paper quality type from the print settings.

Let me know with more details.
12/9/2010 2:33:55 PM • Xante Ilumina... • Answered on Dec 09, 2010
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I have white stripes on the print...wtf???

you most likely have solved this..if the stripes are in direction of feed, then most likely it is toner dust on the LED lenses,
just give the LEDs a wipe down with a very soft cloth...
11/12/2010 12:45:34 AM • Xante Ilumina... • Answered on Nov 12, 2010
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It appears that the registration

clean the little optical lenses (3) located under the transfer belt on the left once the belt is removed, you will see a long grey plastic cover, gently push this to the left to revel the 3 rectangle lenses, clean them with a very soft cloth...put it together and restart...
11/12/2010 12:40:33 AM • Xante Ilumina... • Answered on Nov 12, 2010
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