20 Most Recent Xante Ilumina Digital Color Press Printer - Page 3 Questions & Answers

I have had three printers which "supposedly" printed envelopes. Only one of them really did. STOP TRYING!!! Try your best to COMPLETELY clean everything of toner. If that doesn't work, take cheap paper and keep printing until the mess is cleared up. This should work, but if you have gummed up the wrong parts with toner you can either take it to a pro whom you call first and describe the problem before you take it to him/her, which is probably going to be expensive and all that he may do is take it apart and say it's beyond repair and charge you whatever he/she charges (find out first). The alternative that I would take is to try to fix it myself. I have found this site for you: https://www.youtube.com/watch?v=Cr4wWt2ci_4&list=PL6BEA51BFAEECF4BF It may be helpful. I gather that this is an expensive printer. However when I tried to Google what you wrote it was listed but it would not respond to a click or a double-click (it should have responded to a single click). This is the best that I can do for you. Good luck.

what is the life of the belt? try with a used one and see.

suggestions...
first, make sure all your consumables are in good condition, run a configeration page and check the percentages....toners should be 10% or more.
drume should be 50% or more(depends on what weight stock u been running), but run the ID check print, to see drum results.
The transfer belt should be above 20%..
This will ensure your machine can deliver.
next, make sure you have the correct paper weight setting( both in front panel(web browser) and (application drivers) for the stock. If you have setting gtoo high, then over toning will occur.
also, stock must be suitable for laser printing, offset, or cheap paper will drive you nuts....
good luck

i bet you're printing in Black,
what happens is when black is selected, the 3 colored drums lift up 2 mm annd only the K drum is engaged, amd there is no static in the transfer belt under the CMY drums.
envelopes have air in them and can bounce along the bely after the black has printed, and seeing the toner is powder and not yet fused on, the toner touches the cyan drum as the envelope hits the fuser entry point as well as dragging on the Left transfer belt Blue lift handle(take out the belt and spring the handle off).
If you open the lid in this print mode, and lift out the cyan drum, turn it over and pull back the cover for the OPC drum, you will see the black toner on the green drum.
FIX 1. In the art work place a tiny dot of yellow. this will run the print mode in color and enagage all the drums. gaurantee your print will be fine, and know one ever sees that yellow dot.Problem is, this then runs down your CMY drums for black only printing.

FIX2.
If you have a later machine, downlaod iQueue from Xante.com (free) fantastic software. and get the machine updated with the latest X1.11 firmware from your dealer.
This allows with iQueue, to set the machine to print Black only, and you run the machine without the CMY drums installed....it works, it's great...

unplug power. open rear panel (2 thumb screws) check fitting of the ROM chips, restart..

020 relates to Slot A ROM DIMM

May need new ROM, or that CU PCB if unsuccesful

feed the stock thru the Multi prupose tray. Set a custom size in the PDD to 5 mm larger diamension for W and H. this fools the machine to thing larger stock is being printed. feed your original stock. do not scale to fit....and presto, you can print to full bleed...