Villeroy & Boch Home - Recent Questions, Troubleshooting & Support


look under at the back of the pan where the seat sits you can see or feel the nuts to tighten the seat .

Villeroy & Boch... | Answered on Jan 29, 2018


Mr Clean magic eraser. Its a white sponge. It works.

Villeroy & Boch... | Answered on Jul 30, 2016


Since no one welds part back together (unless you can) so you will have to buy them, but I suggest you call the manufacturer as they will send you the needed parts for free.

Villeroy & Boch... | Answered on May 23, 2014


attach 2X4s behind it to ensure its stable. I had same problem but used that wood to reinforce it (covered with hardy board & paint) and reattached it and wall is very strong and toilet does not move.

Villeroy & Boch... | Answered on May 23, 2014


online by asking same question on web.

Villeroy & Boch... | Answered on May 23, 2014


super glue ? Not the gel stuff

Villeroy & Boch... | Answered on May 09, 2014


You will need to remove the toilet and access the bolts from inside the enclosure. It is a dirty job.... good luck!

Villeroy & Boch... | Answered on Mar 02, 2014


Can you describe the issue at hand a little more?
  • What were you doing when it quit?
  • How does it normally turn on/off?
  • What do the controls look like to turn the tub on?
Rod
US Parts Center
888-521-6183

Villeroy & Boch... | Answered on Feb 26, 2014

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