Villeroy & Boch Home - Recent Questions, Troubleshooting & Support

look under at the back of the pan where the seat sits you can see or feel the nuts to tighten the seat .

Villeroy & Boch... | Answered on Jan 29, 2018

Mr Clean magic eraser. Its a white sponge. It works.

Villeroy & Boch... | Answered on Jul 30, 2016

Since no one welds part back together (unless you can) so you will have to buy them, but I suggest you call the manufacturer as they will send you the needed parts for free.

Villeroy & Boch... | Answered on May 23, 2014

attach 2X4s behind it to ensure its stable. I had same problem but used that wood to reinforce it (covered with hardy board & paint) and reattached it and wall is very strong and toilet does not move.

Villeroy & Boch... | Answered on May 23, 2014

online by asking same question on web.

Villeroy & Boch... | Answered on May 23, 2014

super glue ? Not the gel stuff

Villeroy & Boch... | Answered on May 09, 2014

You will need to remove the toilet and access the bolts from inside the enclosure. It is a dirty job.... good luck!

Villeroy & Boch... | Answered on Mar 02, 2014

Can you describe the issue at hand a little more?
  • What were you doing when it quit?
  • How does it normally turn on/off?
  • What do the controls look like to turn the tub on?
US Parts Center

Villeroy & Boch... | Answered on Feb 26, 2014

Not finding what you are looking for?
Villeroy & Boch Logo

74 questions posted

Ask a Question

Usually answered in minutes!

Top Villeroy & Boch Home Experts

Donni Steen

Level 3 Expert

687 Answers

john h

Level 3 Expert

22486 Answers

Brad Brown

Level 3 Expert

18110 Answers

Are you a Villeroy & Boch Home Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides