Fisher and Paykel Washing Machines - Recent Questions, Troubleshooting & Support

Each light has a specific number, so to work out the error code we need to know which side you are counting from i.e. left to right or right to left. Makes a huge difference.

Fisher and... | Answered on Nov 29, 2019

This is error code 40.
40. (00101000) Basket Dis-engage Fault
While carrying out a basket check, the Motor Control Module has found that the basket is
not engaged even though the pressure sensor indicates that the basket is empty. The
Motor Control Module continues to check for 2 minutes, after which time it displays this
fault. The first two areas to check are the clutch and the pressure tube. If these two
appear correct, then the fault could be in the pressure sensor in the Motor Control Module.
Primary Source: Mechanical.
Action: 1) Check that there are no clothes or other foreign objects preventing
the clutch from re-engaging. Excessive suds can stop the basket
2) If the machine is empty of water, carry out a clutch disassembly
procedure and check the spline drive.
3) Next check that the pressure tube has not come off and that it is
not kinked.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.

Fisher and... | Answered on Nov 18, 2019

What appliance is it?

Fisher and... | Answered on Nov 14, 2019


Fisher and Paykel washer GWL11 bearing replacement

Take a look at this video to see how to tear down and replace the main bearings in this washer.

on Nov 02, 2019 | Fisher and Paykel GWL11 Top Load...

If you cannot see the water leaking from the inlet valves, check the seal just above the water pump located directly under the drum. I am in the midst of awaiting parts to fix this very thing on my FP GWL11. This leak is dripping water directly onto the motor, causing it to trip the circuit breaker during drain/spin cycles.

Note... I have also had to have the inlet valve assembly replaced as well as it was not opening to allow cold water to mix with the hot.

Hope this helps.

Fisher and... | Answered on Oct 01, 2019

that is a sizing problem ,if neither board has been replaced recently,then faulty board

Fisher and... | Answered on Sep 28, 2019

if its a top loader then a faulty motor controller.(computer main board )

Fisher and... | Answered on Sep 28, 2019

That means that power is being applied to the drain pump when it shouldn't be. There is only one reason for that, a fault in the main control board. You will have to replace the main board.

Fisher and... | Answered on Sep 17, 2019

each element switch controls the heat to that element so those switches need to be replaced ,technical name is simmerstat

Fisher and... | Answered on Sep 08, 2019

It beeps to tell you there is an error. While it is beeping & before pressing any buttons, read the error code & write it down. The error code is the lights along the top row. Count from left to right and make a note of exactly which lights are on and which are off. There are 8 lights, you need to say exactly which number light is on. Post the result back here and someone will tell you what that error code means.

Fisher and... | Answered on Jul 11, 2019

Make sure that the washer drain hose is at least 30 inches above where it comes out of the washer or 38 from the ground. the washers drain hose needs to be typically higher than the washer. Could also be a faulty pressure switch depending on the washer See video link.


Fisher and... | Answered on Jul 10, 2019

Not finding what you are looking for?
Fisher and Paykel Logo

4,179 questions posted

Ask a Question

Usually answered in minutes!

Top Fisher and Paykel Washing Machines Experts

Archie Ferrarini
Archie Ferrarini

Level 3 Expert

869 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1481 Answers


Level 3 Expert

411 Answers

Are you a Fisher and Paykel Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides