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Posted on Apr 28, 2010
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Canon DR-5010C when settings are changed to Auto Detection for page size gets an error message stating that "Scanning parameters are incorrect." I want to be able to scan stacks of paper of various sizes. For example, the first page may be a legal sized document and the second page a letter sized. Please advise.

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Mohan Sriraman

Mohan Sriraman

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  • Posted on Nov 19, 2010
Mohan Sriraman
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If you are using CapturePerfect 3, select page size as Auto-detection, detect size by Image width, Deskew by roller & Image, then you will get images exactly as that of the scanned image.
If you ae using CP2, then you can select Auto-detection AND page detection. The problem with CP2 is if the image is less than that of the guide-plate, you will get black background. You can clean this through software.
If you had select B&W scanning and chosen to save file in JPG format, the scanner will report error. JPG is only for Color/ Grey scale.
With CP2, I have observed that sometimes, the changes are not retained, unless you select 'default' first and alter the parameters. This is not found in CP3.
S. Mohan, Chennai, India.

  • David C. May 09, 2013

    Hi Mohan, I don't have a selection for detect size by image width, where is this setting ?

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