HP LaserJet 1020 Printer Logo
Posted on Mar 01, 2010

My Xp clients are on windows server 2003 domain. My clients are using HP LaserJet 1020 printer which is shared on network. My users complaints that when they print any documents, Printer does print fine but after when they restart their computer, printer again prints that pages which were printed previously. My E-mail address is [email protected]

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  • Contributor 47 Answers
  • Posted on May 08, 2010
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Http://support.microsoft.com/kb/314073 hope this will help you or else please give me remote session of your computer

Available at Skype:- amit.bhardwaj4

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1helpful
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I installed the printer and share it. It is only available to user who are on x64bit. user with 32 bit win xp cant access it and install/share it. I have tried to download and install x86 driver but...

This is the HP solution for the problem


HP LaserJet, Color LaserJet and LaserJet MFP Products - Print driver Client / Server Connections in a mixed 32-bit and 64-bit environment ISSUE: 32-bit clients are not able to connect to shared Universal Print drivers or discrete drivers on a 64-bit print server or vice-versa. These scenarios may involve Server 2003/Server 2008 64-bit print servers with Windows XP, Vista, 7 32-bit clients. It is also possible that the server editions could be 32-bit versions with 64-bit clients. SOLUTION:
  1. The administrator will need to download the 64-bit AND 32-bt version of the print driver from www.hp.com . If the server involved is a 64-bit version, the 64-bit version of the print driver will need to be installed and mapped to the printer via TCP/IP. Ensure that the print driver has been shared on the network by going to the print driver properties and enabling Share this printer within the Sharing tab. c02030528.gif

    Ensure that communication has been established and that a driver test page can be printed from the 64-bit server. Once functionality has been confirmed from the 64-bit server, proceed to the next step.

  2. Currently, 64-bit clients will be able to connect to the shared 64-bit print driver that has been installed on the 64-bit server as the architecture currently matches. However, if 32-bit clients wish to map to the shared 64-bit print driver on the 64-bit server, the 32-bit version of the same driver will need to be installed within the current 64-bit driver.
    This process can be done by navigating to the printer properties of the 64-bit driver on the 64-bit server, clicking the Sharing tab and clicking the Additional Drivers button. c02030529.gif

  3. Once the administrator clicks on the Additional Drivers button, the next screen will allow the administrator to load the 32-bit drivers by placing a checkmark in the x86 button and clicking the OK button. c02030530.gif
  4. Once the administrator clicks the OK button, a print driver window will pop-up asking for the 32-bit driver components. Again, the administrator will need to download, and extract the 32-bit version of the print driver on the 64-bit server. Once the window below comes up, the administrator will need to navigate to the 32-bit driver components and select the appropriate driver .inf file.
    For example, the UPD .inf file would be the first file in the list and be named hpcuXXXc.inf. c02030531.gif

    Once the appropriate .inf file is selected, the 32-bit driver components will be installed within the 64-bit driver on the 64-bit server. This can be verified as both x86 (32-Bit) and x64 (64-Bit) boxes will now be checked and show the status as installed by clicking the Additional Drivers button compared to the screenshot in Step 3 above.

  5. Now that 64-Bit and 32-Bit drivers have been loaded onto the 64-Bit server, 32-Bit and 64-Bit clients can now navigate to the shared print driver on the 64-Bit server, by manually navigating to the shared print driver on the 64-Bit server from the client machine. Typically the path is \\servername\sharedprintername.

  6. Once the client maps to the shared print driver, printing should work successfully.

    For problems or errors that continue to occur after completing the aforementioned process, ensure that the latest version of the print drivers are being used www.hp.com . If there are problems with older discrete drivers, it is recommended to use the latest version of the Universal Print Driver which can be found at www.hp.com/go/upd .

tip

Server 2003 & client configuration

<p><span>Some days before I have done a job on Windows Server 2003 Enterprise edition & Client XP. It is departmental food court. In the office room of the restaurant have a system which will be Server system and main domain. There was another 8 system in every department of food <span> </span>with printer for billing.I</SPAN><br> <p><span>Windows Server 2003 includes a mission critical Windows Server operating system, such as security, reliability, availability, and scalability.</SPAN><br> <p><span>You have to install DNS server for DC without DNS the client computers wouldn't know which one is DC.You can host DNS on a different server than DC.</SPAN><br> <p><span>Before Starting the DC installation process you need to make sure the <span> </SPAN>following points</SPAN><br> <p><span> </SPAN><br> <p><span>1)You have installed Basic windows server 2003 installation</SPAN><br> <p><span>2)Make sure you have assigned a static ip address to your server</SPAN><br> <p><span><span> </SPAN>Now start DC and DNS Setup process</SPAN><span></SPAN><br> <a><span> </SPAN></A> <span><span>Domain Controller</SPAN></SPAN><span></SPAN> <span>Active Directory is a huge topic in itself. While DCPROMO is easy to run, planning of both the physical and the logical structure is the key to a trouble free active directory. </SPAN> <p><span>Domain controllers do not have to be your most powerful machines, however they must be reliable and always available to answer logon requests. </SPAN><br> <a><span>DNS (Domain Name System)</SPAN></A><span><span> </SPAN></SPAN><span>Role</SPAN> <p><span>Once DNS is setup, it runs itself thanks to the new dynamic component hence DDNS. TCP/IP knowledge plus understanding of how DNS works is essential when troubleshooting connectivity problems.</SPAN><br> <p><span>DNS enables client machines to resolve servers IP addresses. Once the client finds the server, Active Directory uses LDAP to locate services like Kerberos, Global Catalog that clients request.</SPAN><br> <a><span>Print Server Role</SPAN></A><span></SPAN> <p><span>In my experience there is a contrast between the software settings which are easy to configure and the hardware which constantly need for attention e.g. paper jam, 'out of toner'. Check list for print server:</SPAN><br> <p><span></SPAN> <br> <p><span>Printer Priority</SPAN><br> <p><span>Network Printers</SPAN><br> <p><span></SPAN><br> <p><b><span>Client Configuration :- </SPAN></B><span>After</SPAN><span><span> Installation of Windows Xp give the IP Add on TCP/IP of IPV4.If you want to manually configure DNS server addresses, click</SPAN></SPAN><span><span> </SPAN></SPAN><b><span>Use the following DNS server addresses</SPAN></b><span><b><span>,</SPAN></B></SPAN><span><span> and then type the preferred DNS server and alternate DNS server IP addresses in the</SPAN></SPAN><span><span> </SPAN></SPAN><b><span>Preferred DNS server</SPAN></b><span><span> </SPAN></SPAN><span><span>and</SPAN></SPAN><span><span> </SPAN></SPAN><b><span>Alternate DNS server</SPAN></b><span><span> </SPAN></SPAN><span><span>boxes. After all job try to ping each other. I'm trying this and it also pinging. Files and data also can be shared through it.</SPAN></SPAN>
on Feb 15, 2011 • Computers & Internet
0helpful
1answer

1020 sharing not supporting domain users is there any problem

I'd need more info before i could tell you anything. My guess is that not everyone is on the same domain. I assume you are smart enough to know if that is the case, otherwise you wouldn't come running to fixya. Check your security settings, and if you have antivirus, make sure that the program isn't mistaking your attempts to print as attempted attacks on your network.
0helpful
1answer

I have installed hp laserjet 1000 on server 2003.I have shared this printer to my network.I am even able to print from client machines remotely.But one of my client machine shows 'The RPC server is...

RPC service may not be available or started on the client machine.
To start/ enable it go to 'Run Command' and type 'services.msc' , locate REMOTE PROCEDURE CALL (RPC) and start the service.

creativetech_4.jpg


GoodLuck!
Dont forget to appreciate the solution if I could have been of any help!
CreativeTECH
0helpful
1answer

When printer is networked, not found by Windows

Is the printer "Shared"? is DHCP OFF on all the clients? Do they all have a name, password, and be in same workgroup/domain? Check those.
0helpful
1answer

Network Printing Issue. I'm running 2008 Domain Controller 2003 File and Print Server. Cisco 3560G switches No 3rd Party print management software User workstations are all Windows Xp Pro SP2 Printers are...

DNS errors then? can you map to the printer via hostname too? Are you sure you're not using SP3? When we upgraded to SP3, we had to use the new drivers. Try new drivers.Have you tried just rebuilding your print server? try sharing the printer off your computer in the data center and try t print to that. When you ping the data center from the user's computer... what is the delay?
0helpful
1answer

I have two different domains that are connected via VPN connection through two routers. I can ping from domain to domain via IP address on clients and servers. However I can only do a net view command on...

So you verified ICMP traffic isn't blocked and it appears the servers allow the netBios traffic to pass.

On the client machine, check to make sure the windows print and file sharing is installed and the machine isn't blocking netBios traffic.

Make sure TCP ports 137,139, and 445 are open on the xp machine and any devices in between.

It's acting like the TCP data is being blocked by the client machine.

HTH,
-Aaron



0helpful
1answer

I have two different domains that are connected via VPN connection through two routers. I can ping from domain to domain via IP address on clients and servers. However I can only do a net view command on...

This is an excerpt from a MS Technet page for error 53:
Resolutions: 1) if it is domain environment, check your WINS; 2) if it is peer-to-peer workgroup, enable NetBIOS over TCP/IP; 3) make sure the machine is running; 4) make sure file and Printer Share enabled on remote computer; 5) make sure client for ms networks is enabled on local computer; 6) make sure you type the correct name. 7) Make sure no firewall running or any security setting.
Pay close attention to #s 4 and 5 - I suspect XP pro might not be open enough.
0helpful
1answer

After installation new printer driver all client computer errors

reformat all your operating sytem and reinstall every driver you need to use. this is the only solution
5helpful
1answer

Cannot print on shared printer

I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.
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