NorStar M7324 Telephone Logo
Posted on Aug 20, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Picking up and Haning up problems. "Rls" key "Line 1-4" keys

When i pick up the receiver the phone line does not answer unless i hit the line 1 key. And when i hang up the phone, the line does not hang up, In order to hang it up i have to hit the "Rls" key. I would like to know how to get my phone back to where i can just pick it up and hang it up!!! Please and thank you.

2 Answers

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 192 Answers
  • Posted on Sep 08, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Mar 19, 2009
Answers
192
Questions
4
Helped
239379
Points
557

Can you sheck something for me; under your phone where the cables are plugged into, there are 3 types of jacks... 1 jack is to plug the phone into the wall 1 jack is to plug the handset into(picture of phone handset) 1 jack is to plug a headset into(picture of headset)
Check and make sure that the handset is plugged into the handset, and NOT the headset jack... and move the cables if that is the issue. Your problem sounds very familar to your handset being plugged into the wrong jack on the bottom of your phone, and it is more common than you think.

Anonymous

Level 1:

An expert who has achieved level 1.

Governor:

An expert whose answer got voted for 20 times.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 10 Answers
  • Posted on Aug 27, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Governor:

An expert whose answer got voted for 20 times.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Aug 27, 2009
Answers
10
Questions
0
Helped
10455
Points
19

The lines need to be ringing on your phone

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Why can't I answer a call on line 2?

Confirm the extension # you are working with and that the line 2 key is line 2. do this by pressing feature *0 and the pressing the intercom key, observe the display and then press line 2 key and view display. then go back in the programming and view line 2 apear&ring, change it until it is apear&ring, then release and check for working again. If this dont work check to see if line 2 is programmed as a private line.
0helpful
1answer

My answering machine (phone line) is picking up when I dial my fax number. How do I set my fax machine up so that it will pick up when I dial the fax number?

Either your fax machine is set to answer on more rings then your answering machine is or you dont have the automatic answer key pushed?

Determine how many rings your answering machine picks up on and then change the number of rings to a lower amount on your fax machine. To change the number of rings before picking up the line, press the "menu" key on the fax machine and use the up and down arrows to scroll until you find the "basic fax set up" or the "advanced set up" areas. I am not sure which one will have the number of rings setting. Try looking in both until you find it.

when you see it press "ok" or "enter" get in and change the amount of rings before answering. call your fax machine to make sure it picks up before your answering machine.

This should solve your problem.
0helpful
1answer

Avaya / Lucent MLS-12D Partner MLS12D Display Phone - BLACK: when A user picking the Avaya phone up, user don't...

get more lines.
Or check Auto line select.

From ext 10 or 11:
press feature 00
press left intercom twice
press right intercom once
enter extension number
press **
then press the lines in the order you want them picked up (line 5, 4, 3, 2, 1 then the intercom )
press**
press feature 00 to exit programming.

When the extension picks, it will pick up line 5. If 5 is busy, it will pick up line 4 , etc....
1helpful
2answers

Nortel T7316. We use auto assistant. Message picks up immediately. I want the receptionist to answer live and if she does not answer after a couple of rings for auto assistant message to kick in. How can I...

To change the number of rings enter Feature 983, if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant).
The 3 soft key selections GRTG, TABLE, and LINES
Press the LINES soft key
Enter the line number on the line you want to change ringing on (probably Line 1) and press OK
Press the TABLE soft key then the RINGS soft key
Press the CHNG soft key and enter in the amount of rings you wantand press OK
Press the NEXT key to go to the next line
Repeat the procedure for the remaining lines
Press Rls when finished
0helpful
2answers

Nortel M7310 Phone moved to another jack, now no incoming calls

you need to go to your previous location and get the jack number, than go to the new location and get the jack number. now go to the phone system closet and look for these cable numbers on the 66 blocks. Swap the cross connect of the jacks and wallah your phone will be your s again! ldtnsj.com
0helpful
1answer

Pick up and hang up

answering a call on a meridian phone can be determined in software by giving priority to the line that is ringing rather than the one that is configured on the first key key 0.you can have several lines on the phone and in this way when you lift off, the line that is ringing is the one that is answered automatically rather than having to press the actual key itself.so unless you are familiar with the s/w overlays it will be hard for you to change your current setup yourself
1helpful
1answer

Cannon MX850 Fax Problem

Have you tried telling the printer that it is to be used as "telephone priority"
Press the "fax" button on printer, then "menu" button
Use the left or right arrow keys to key across to "Receive mode settings" then press OK
Use the up or down keys to select receive mode. You should make sure it is in "telephone priority" then press OK

Hope this helps
1helpful
2answers

DCS Caller ID

You need to go into programming and turn cid on for all co lines on your c1 card and on all ext's that you want to show cid on incoming calls. Follow these steps :

to enter programming, you can use any display phone. Without picking up the handset.

press transfer
dial 800
passcode = 4321 (if it has'nt been changed)
press 1
press the speaker btn
dial 312
you will see 201 . press the ans/rls key, this will change where the 201 was to all
use the volume arrow up to change to CID ALLOW
press the right softkey (this key is the triangular key under the display just to the left of the scroll key.
Now, press the speaker btn and dial 414
you will see 701 in the top left of the display .
press ans/rls key. this will change 701 to ALL
press the volume arrow up to change from normal to cid trunk
press the right softkey under display .
press transfer to exit programming and you should have
Caller ID.
Not finding what you are looking for?

284 views

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

Paul Bade

Level 3 Expert

1818 Answers

Daniel Blask
Daniel Blask

Level 2 Expert

232 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...