SOURCE: deskjet printer problem -paper jam still remains on the coputer mode.
printer is not working not printing
SOURCE: Paper Jam
I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer.
2. Turn Printer around
3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel
4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully.
5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.
BurntLime
SOURCE: HP 3915 paper jam error
I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.
First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.
Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints
If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler
Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.
SOURCE: paper jam in my printer
the paper sensor may have went in the printer try doing unplugging everything and plugging it back in
SOURCE: HP deskjet F380 - 'status: paper jam'. There is no paper jam!
Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.
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