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Annie Goshen Posted on Jan 20, 2018
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I have a paper jam in my deskjet 2512 printer and need to know how to remove paper

1 Answer

Terry

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  • HP Master 11,377 Answers
  • Posted on Jan 28, 2018
Terry
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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Dec 18, 2007

SOURCE: deskjet printer problem -paper jam still remains on the coputer mode.

printer is not working not printing

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Anonymous

  • 8 Answers
  • Posted on Jan 05, 2009

SOURCE: Paper Jam

I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer. 2. Turn Printer around 3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel 4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully. 5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.
BurntLime

Anonymous

  • 1 Answer
  • Posted on May 04, 2009

SOURCE: HP 3915 paper jam error

I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints

If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler

Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.

Anonymous

  • 27 Answers
  • Posted on Jun 29, 2009

SOURCE: paper jam in my printer

the paper sensor may have went in the printer try doing unplugging everything and plugging it back in

Anonymous

  • 72 Answers
  • Posted on Jul 22, 2009

SOURCE: HP deskjet F380 - 'status: paper jam'. There is no paper jam!

Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.

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After this you should be set please let us know if this issue persists as this would be a sign of other issues.

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Frank
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Paper jammed and torned.cannot remove the paper

If paper is jammed internally, you may need to remove the rear access door to clear the problem.

1) Press power to turn off the printer
2) Follow manual to remove rear access door
3) Remove the jammed paper or any little bits that might interfere with the paper path.
4) Replace rear access door.
5) Power on

Try printing again. I hope this solution helps!
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