Is there away of getting around the paper orientation when I duplex.

If you mean that you are getting a ghost image of the letterhead on the page this is caused by not setting the paper type to letter head which caused the temperature to be wrong and print does not bond. Or you may have a bad fuser or bad toner cartridge. Try setting the paper type to letterhead or bond first to see if that helps.

Please follow steps below on how to print 2-sided on your printer:
Printing on both sides of the paper (duplexing) automatically:

1. Press .
2. With a document open, click File > Print.
3. Click Properties, Preferences, Options, or Setup.
4. Click the Print Layout tab
5. From the Duplexing area, select Use Printer Settings from the drop-down box.
6. Make sure the light is on.
7. Click OK to close any printer software dialogs that are open.

Printing on both sides of the paper (duplexing) manually:

1. With a document open, click File > Print.
2. Click Properties, Preferences, Options or Setup.
3. Click the Print Layout tab.
4. From the Duplexing area, select Manual from the drop-down box.
5. Select the Print manual duplex instructions check box.
6. Press Start.
7. The printer prints the odd-numbered pages and the instruction sheet, which describes how to flip and reload the paper.
8. Following the instruction sheet, flip and reload the paper with the printed side facing away from you.
9. The printer then prints the even-numbered pages on the reverse sides of the odd-numbered pages, completing the two-sided sheets.

Note:

• button is not functional with a Macintosh operating system. You can print two-sided documents with a Macintosh operating system by using the settings in the Two-Sided menu of the Print dialog.
• Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another size or type of paper, use the manual duplexing method.
• To return to single-sided printing, make sure the light is not on.

Specifications state the following:


Plain paper (16 lb to 24 lb),


thick paper 1 (24-1/4 lb to 40 lb),


thick paper 2 (40-1/4lb to 55-1/2 lb),


thick paper 3 (55-3/4 lb to 68 lb),


thick paper 4 (68-1/4 lb to 72 lb), OHP transparencies, postcards*, letterheads,


colored paper, envelopes, label sheets, banner paper (24-1/4 lb to 55-1/2 lb)*


Duplex: Plain paper (17 lb to 24 lb), thick paper1/2/3 (24 lb to 68 lb


*Can only be fed through the bypass tray.


These specs are directly from the user guide.


Is the paper running through the bypass tray

Your manual can be found here.

Printing on both sides of paper You can print on both sides of a paper; duplex. Before printing, decide how you want your document oriented. You can only use this feature with Letter, Legal, A4, US Folio, or Oficio sized paper.


Do not print on both sides of the special media, such as labels, envelopes, or thick paper to print on both sides of paper. It may cause a paper jam or damage the machine.

1. To change the print settings from your software application, access Printing Preferences. (See Opening Printing Preferences.)
   
2. Click the Layout tab.
   
3. From the Double-sided Printing section, select the binding option you want.
   
   • Printer Default: If you select this option, this feature is determined by the setting you’ve made on the control panel of the machine.
     
   • None
     
   • Long Edge: This option is the conventional layout used in bookbinding.
     
     
   • Short Edge: This option is the conventional layout used in calendars.
     
     
   • Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing.
     
4. Click the Paper tab, select the Paper Options.
   
5. Click OK or Print until you exit the Print window.
   

If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that , a message appears on your computer. Follow the on-screen instructions to complete the printing job.

Good Luck!

Jesse

Sir, the Hp LaserJet 2015n printer CANNOT automatically do duplex printing since the printer does not include mechanism and paper storage areas to cycle the paper through the printer a second time and print on the reverse side. Manual duplex printing can be done as follows: Choose duplex printing and remove all sheets after the printing is complete. Turn the sheets over while preserving the orientation and insert them in the paper feed path. I have an HP 1020 laserjet printer which is similar to the 2015.

http://www.brother-usa.com/ModelDocuments/Consumer/Software%20Users%20Manual/SUM_DCP_7030_7040_MFC_7340_7345N_7440N_7840W_EN_1650.PDF

here is the manual p4 and p16 discuss the topic:
Duplex printing 1
The supplied printer driver supports duplex printing.
Guidelines for printing on both sides of the paper 1
�� If the paper is thin, it may wrinkle.
�� If paper is curled, turn over the stack, straighten it and then put it back in the paper tray or the Manual Feed
Slot.
�� If the paper is not feeding properly, it may be curled. Remove the paper, straighten it and turn over the
stack.
�� When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.
If there is a paper jam, see Paper jams in the User’s Guide. If you have a print quality problem, see
Improving the print quality in the User’s Guide.
Manual duplex printing 1
The machine prints all the even-numbered pages on one side of the paper first. Then, the Windows® driver
instructs you (with a pop-up message) to reinsert the paper. Before reinserting the paper, straighten it well,
or you may get a paper jam. Very thin or thick paper is not recommended.
Simultaneous scanning, printing and faxing 1
Your machine can print from your computer while sending or receiving a fax in memory, or while scanning a
document into the computer. Fax sending will not be stopped during PC printing. However, when the machine
is copying or receiving a fax on paper, it pauses the PC printing operation, and then continues printing when
copying or fax receiving has finished.


�� Manual Duplex
Check Manual Duplex. In this mode, the machine prints all the even numbered pages first. Then the
printer driver stops and shows the instructions required to re-install the paper. When you click OK the odd
numbered pages are printed. There are six types of manual duplex binding directions available for each
orientation.
�� Booklet Printing
When you want to print a booklet, use this function. To make the booklet, fold the printed pages down the
middle.
�� Binding Offset
If you check the Binding Offset option, you can also specify the offset for binding in inches or millimeters

Mel, this is what I found in the online manual:

Set the Ink Drying Wait Time longer.
Doing so gives the time enough to dry the printed surface so that paper curling and ink blots are prevented.

(1) Make sure that the machine is turned on.
(2) Open the printer properties dialog box.
See Opening the Printer Properties Dialog Box Directly from the Control Panel.
(3) Click the Maintenance tab and then Custom Settings.
(4) Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
(5) Confirm the message and click OK.


Make sure that the actual size of the paper is suitable for automatic duplex printing.
The sizes of media suitable for automatic duplex printing are A4, Letter, A5, B5, and 5" x 7".
Load paper of suitable size and then press the OK button.
Make sure that the Page Size or Paper size setting matches the actual size of the paper with a size suitable for automatic duplex printing.
First, check the Page Size or Paper size setting in the application software you are printing from.
Then, check the Page Size setting on the Page Setup sheet in the printer properties dialog box (Windows) or the Paper size setting on the Page Setup dialog box (Macintosh).
Note
Depending on the version of the application program, the automatic duplex printing may not be supported.
Make sure that the type of loaded paper is suitable for automatic duplex printing on the Main sheet (Windows) or the Quality & Media sheet on the Print dialog box (Macintosh).
Note
To switch to manual duplex printing, follow the procedure below.

Open the printer properties dialog box, clear the Automatic check box on the Page Setup sheet, and reprint.
When performing manual duplex printing, note the following.
If you are printing three or more pages of a document with manual duplex printing, one side of all sheets of paper will be printed first. Turn over the paper and reload the paper in the machine, and then the reverse side of all sheets of paper will be printed. Be careful not to change the order of paper in the stack.
The procedure for reversing the paper varies depending on the staple side and printing orientation. Follow the on-screen instructions.
MX850 series On-screen Manual for Windows:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=16279

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

you should be able to gain access to where the paper is jammed if you remove the paper tray, then remove the duplex assembly. However, if the jam is further inside the unit, you will need to remove the highvoltage power supply to gain access to that area. I have provided the instructions for both.

To remove the duplex assembly, orient the printer so you are looking at the back of the unit,
Grasp the duplex unit handle and pull it toward you.

Next...Orient the printer with the front cover face down on the surface and the bottom of the chassis facing you as shown below.





If you still can not get the paper out, then you will need to further disassemble the unit by removing the high voltage power supply. This will expose the rollers located underneath. See below...

Remove the HVPS securing screws.

Rotate the HVPS down until the cables can be accessed.

Disconnect the HVPS cables.



Remove the HVPS from the chassis.

Please take a moment to rate this solution as "fixya" if you feel I have successfully answered your question.

Thanks

I had the same problem, the operative being had!
All I did was change the paper orientation from landscape to portrait and the problem went away!
Hope this helps!
Robbie

That stock might be too heavy for a bizhub.

Specifications state the following:

Plain paper (16 lb to 24 lb),
thick paper 1 (24-1/4 lb to 40 lb),
thick paper 2 (40-1/4lb to 55-1/2 lb),
thick paper 3 (55-3/4 lb to 68 lb),
thick paper 4 (68-1/4 lb to 72 lb)*, OHP transparencies*, postcards*, letterheads,
colored paper, envelopes*, label sheets*, banner paper (24-1/4 lb to 55-1/2 lb)*
Duplex: Plain paper (17 lb to 24 lb), thick paper1/2/3 (24 lb to 68 lb
*Can only be fed through the bypass tray.

These specs are directly from the user guide.

Is the paper running through the bypass tray?