I get the ''please wait'' light, but it never goes away--never fully boots up. lamp has power , lights up momentarily, transport starts to move, then stops& returns--
unplugged the ADF, no different-- just can't seem to get past the ''please wait'' signal
Firmware on this scanner is terrible
Had this problem myself, Scanner needs to see the ADF properly,
Normally an iffy cable connect to ADF assy.
Sorry, but this one will require on-site service. From your description my guess would be home position or motor encoder fault, but even if I guessed right you still need a tech there to fix it.
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