OK, this is going to take a bit of nerve but it has worked every time (dozens) I have seen this problem. Switch off the printer and unplug, make sure the ink carriage is parked. Get a stiff piece of A4 card such as the backing from an A4 notepad. Place the card in the paper feed and push through quite firmly for the first half inch then open the scanner unit and watch the rollers inside the printer as you push it further. It should push out anything blocking the paper path. Push the card fully through in the direction of paper feed, never try to pull paper jams or anything else out backwards if it can at all be helped.
Please take a moment to rate this solution. Thanks.
247 views
Usually answered in minutes!
×