Document jam - Xerox WorkCentre 4118x multifunction ( fax copier printer scanner ) ( BW )

Jams in the Document Tray

When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD.

Note
You do not need to unplug the fax when clearing document jams.

* When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively

1. Press [Stop].

Important
Do not pull out the jammed paper manually at this point.

2. Hold down [Start/Copy] for a few seconds.

* The document will be fed out automatically.

* If the document is not fed out, gently pull the document out of the fax.

* When <!!CHECK!! 5100> is displayed

1. Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.

2. After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray

If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.

1. Gently pull any jammed paper out of the fax as shown, then press [Stop].

* Pull it gently in either direction.

* If you cannot pull the paper out, continue with the steps below.

2. Open the Printer Cover.

3. Gently remove the jammed paper inside the fax.

4. Press [Stop].
The fax returns to standby mode.

Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:

• If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.

• When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
   
3. Remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).
   
   
   
   
5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
   
6. Close the Feeder Cover.
   
   Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.
   
   When rescanning the document after clearing the error, rescan it from the first page.
   
   Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
   In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass.
   
   

• If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  
• When rescanning the document after clearing the error, rescan it from the first page.
  
  
  
  

Document jams in the ADF (inner side)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Open the Document Cover and pull out the document from the inner side.
   
   
   
   
5. Close the Document Cover.
   
   
6. Close the Feeder Cover.
   
   Note: When rescanning the document after clearing the error, rescan it from the first page.
   

Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

If a document jam occurs during a transmission, the message "DOCUMENT JAM" is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document.
See Chapter 3, "Loading Documents" for document specifications and recommendations which may help avoid paper jams.
Note: The power can be left ON when clearing a paper jam.
Typical Causes of Document Jams
Recommended Procedure
The document is fed at an angle.
Adjust the Document Guides to the edges of the
document.
The document paper is too thin or too thick.
Make a duplicate using a copier and use the copy
as the sending document.
Document has tape or pieces of paper taped to it.
Remove the tape or make a duplicate using a copier and use the copy as the sending document.
The Control Panel Cover is not fully closed.
Close the Control Panel Cover fully.
The document is stapled. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document.
Basic Troubleshooting
1. Remove all documents from the Document Support.
2. Open the Control Panel Cover.
3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam.
4. Close the Control Panel Cover.
5. Verify the display has returned to the Standby Mode.

you will have to take this to a service agent as one of the paper sensors has jammed

Message saying document Jam but can't find any paper stuck anywhere. Do you have any suggestions?

Canon Pixma MX300

- new cartrige for Black ink
- can scan
- can photocopy documents
BUT can't print documents from my MacBook eventhough the paper feeds and goes out at the other side

Hey I figured it out. On the top where you insert paper into the automatic document feeder you will notice a small switch. When paper is set in the tray the switch is pressed down. I noticed on mine that the switch had become stuck down. I just used a small push-pin and popped it up. Error message went away.

check these locations carefully
1- where you feed the documents there is a sensor lever to detect a document, look carefully and push on it gently it should go back in place ( spring action)
2-before the drum there should be one
3- there is one in the fuser, YOU MUST look for the sensor usually after a jam a piece of paper is torn off and left on the sensor ( hopefully it was not broken off)