20 Most Recent Xerox WorkCentre M128 Copier Questions & Answers


This error code means the Scanner is not installed. The reason for this code could be a bad or diconnected interface cable, or corrupt system software. Check the cables for connectivity. If the problem persists, it will probably require a call to Xerox service. 800-821-2797

Xerox WorkCentre... | Answered on Aug 30, 2016


A fault has occurred. Switch the machine off and then on If the problem persists,call for service.

Xerox WorkCentre... | Answered on Nov 30, 2014


You have to open the front cover and the left side door to access, it is located inside the front cover on the right sife of the machine.
You have to unlatch it and re insert it .

Xerox WorkCentre... | Answered on Feb 27, 2014


Yes! what you will need to do is...

Hold down the [0] for 7 seconds and press [start] without releasing the [0]
you will be prompted for a password. enter [6789] and press confirm
select system settings followed by administrator log in/set up and change the password back to [11111]

hope this helps!

If you need further help, reach me via phone at https://www.6ya.com/expert/brandon_df19fc5eb3312a55

Xerox WorkCentre... | Answered on Nov 29, 2013


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

Xerox WorkCentre... | Answered on Oct 04, 2012


As always you can find answers to your questions at www.xerox.com/support
Solutions for : Enter up to 64 Characters in the Shared Name Field Message is Displayed When Setting up a Network Scanning Template Using CentreWare Internet Services (CWIS)Related Fault Codes: 016-782 Solutions ranked by relevance Solution : Modify the User Login Name to a User that Only Exists on the SMB Server Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
Hope it helps!

Xerox WorkCentre... | Answered on Jun 13, 2011


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

Xerox WorkCentre... | Answered on Mar 11, 2011


Log in as administrator. Press "key" button and enter pass code 1111. You will find the settings quite easily and can change them.

Xerox WorkCentre... | Answered on Sep 15, 2010


On the back side of copier there is a door/hatch. Udet the hatch there is the processor board with DDR DIMM memory. Pull it out and put back again. Procedure is the same as if you were putting DDR dims on a pc motherboard- so follow electroctatic precautions. Ground yourself first or use a grounded wrist strap.

Xerox WorkCentre... | Answered on Sep 08, 2010

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