Xerox Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

May be a defective toner cartridge - try a another to find out.

Xerox Office... | Answered 7 hours ago

Fuser thermostat open due to overheat possibly current spike occured

Xerox 6605dn... | Answered 23 hours ago


Xerox Office... | Answered 3 days ago

092-315 ATC Fail RAP
BSD-ON: BSD 9.3 - Development and Toner Dispense Control
The frequency at which the ATC Average Fail or the ATC Amplitude Fail has been occurring
has exceeded the threshold value.
Although this Fault can be cleared by turning the power OFF and ON and it will be possible to output a few sheets of printouts, when this Fault has occurred a certain number of
times, it will no longer be clearable by turning the power OFF and ON. To clear it, clear the
value of NVM location [752-022] (ATC Average Fail) or NVM location [752-023] (ATC
Amplitude Fail) to "0" (
NVM Read/Write). If the machine is not repaired back to normal
status, this Fault will occur again during the operation.
• When turning the power OFF, turn OFF the power switch first and then the main power
Check the following:
• The connection between the MCU PWB
P/J413 and the Xero/Developer Cartridge P/
for open circuit, short circuit, and poor contact
• The Toner Dispense Motor for revolution failure:
Component Control [093-002] (PL 8.2)
• The Toner Cartridge for internal toner blockage
If no problems are found, replace the following parts in sequence:
• Drum Cartridge (
PL 8.1)
PL 18.2)

See Service Manual page 827 (2-831):

Xerox WorkCentre 5335 Family 5325 5330 5335 Service Manual

Xerox WorkCentre... | Answered on Nov 30, 2019

Your first choice - from bottom left hand corner upwards is better,

Xerox Phaser... | Answered on Nov 28, 2019

The Ultimate Energizer Guide Overview:Could It Be a gimmick or genuine ? genuine reality exposed? The Ultimate Energizer Guide By Steven Perkins

Xerox Office... | Answered on Nov 28, 2019

please help me service plan code .

Xerox Office... | Answered on Nov 24, 2019

"Xerox 5755 xerographic module cleaning failure...... how to solve this error"

Xerox Office... | Answered on Nov 20, 2019

Warning to FixYa readers -DO NOT CALL THE FAKE TECH SUPPORT NUMBERS POSTED ALL OVER THIS SITE. These phony support numbers send you to criminal call centers where they will install malware, steal ID and/or extort money from you . Please only ever use the support contacts from the official company website {edited by Expert}

Xerox Office... | Answered on Nov 07, 2019

  • Description: MSI Paper Size Mismatch Cause: The size of paper in the MSI does not match the specified print size.
  • Remedy: 1. Open/close Tray, or reseat paper on manual feed tray. 2. Use the paper that meets the specifications. 3. Make sure that you are using the correct printer driver. 4. Check the Paper Size and Paper Type of the Tray Setting menu on the printer operator panel and the printer driver. 5. If the problem cannot be solved, replace the corresponding paper feed rolls. • MSI FEED ROLL / NUDGER ROLL (PL 2.6 MSI) • MSI RETARD ROLL (PL 2.7 Bypass Tray) • RUBBER ROLL ASSEMBLY (PL 2.2 Transport Assembly) • REGI PINCHROLL ASSEMBLY (PL 2.2 Transport Assembly) • REGI PINCH ROLL (PL 2.2 Transport Assembly)

Xerox Office... | Answered on Nov 07, 2019

Hi the 116-325 error for the 3535 is a 24Volt communication error.

The 24V power supply 105E18641 is probably bad, or possibly some wires that connect them.

Item, Inc

Xerox DocuColor... | Answered on Nov 07, 2019

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