Kenmore 64802 Top Freezer Refrigerator - Page 4 - Answered Questions & Fixed issues

A temporary solution is to remove all frozen food, ice tray,shelf and bottom plate. you will see the water drain trench and a drain hole in the back center of the freezer. Unplug the drain, free it from ice or debris and flush with hot water. I have the same problem with my frig. This is not a permeant fix, but it will stop water from dripping through the vent ports The defroster may be defective or the air flow is too restricted. Good luck.

If you have anymore questions please feel free to ask, Rich.

Hi,
The fridge needs to be leveled better...
When the doors swing open then gravity takes over and pulls the doors open the rest of the way...
to fix this adjust the legs of the fridge so that it leans just a bit away from the hinge side and back just a bit...then the doors will swing closed by themselves...

The back legs may have to be shimmed and the front leg adjustments are usually right behind the front cover at the floor...sometimes there are screws there to adjust the back legs from the front also...

heatman101

Hi,

There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.

Refrigerator is Too Cold and Freezing Food

heatman101

Pretty common problem so I have posted a service tip, Click Here=> Leaking Refrigerators Just What may Be HappeningLet me know if you need or have more questions, Thanks Sea Breeze

My new freezer did the same thing. I contacted the company and they went into the whole leveling thing. What it has to do with is the magnetic seal. The magnets are not strong enough to keep the freezer door from popping open when closing the big fridge door. They share the same duct. I level my doors on the fridge and freezer so they swing shut by themselves after opening. Just the force of the big door when it swung closed cracked open the freezer door about a quarter of an inch and if left unnoticed created a puddle and made the fridge run overtime. I solved the problem by placing strong magnets inside the fold of the magnetic seal at the handle end of the door. This is the flap on the outside the door seal. I used six magnets on the top and six on the bottom. The magnets were from discarded Sonicare tooth brush heads. They are very flat and super strong. You can find something on ebay. My freezer door doesn't budge problem solved. I did call the company and told them I solved the problem and they still insisted it was the leveling. Good luck, Art Knapp

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

probably there is something inside that is not place correctly or a door that is not close properly.
it happens to me many times already...

try looking for it...

Don't forget to rate me...
thanks...

Hi and welcome to FixYa, I am Kelly. I had to do a reverse lookup of your model number and think I am close with this model number: 106.72102100 and can be found using the www.searspartsdirect.com website. Your defrost timer is item 4 of this link:
http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Refrigerator-Parts/Model-10672102100/0582/0166000/P0109056/00002?blt=06&prst=&shdMod=
detailed view:
http://www.searspartsdirect.com/partsdirect/part-number/Kenmore-Parts/Refrigerator-Parts/482493/0046/106/Model-10672102100/0582/0166000?keySuffixId=NA&productTypeId=x&searchModelNumber=10672102100&subCompDesc=Liner&brandDesc=KENMORE&modelDesc=TOP-MOUNT-REFRIGERATOR&blt=11

It should automatically cycle your refrigerator into the defrost mode as often as 3 times a day. When the defrost timer or the defrost element (item 4 this link: http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Refrigerator-Parts/Model-10672102100/0582/0166000/P0109056/00006?blt=06&prst=&shdMod=
fails you will have to do a manual defrost. In addition a failed bi-metal thermostat (item 2 same link) can also cause the unit not to cycle out of the defrost cycle once it begins.

You can manually rotate the defrost timer using the 2 tabs if you kneel down and look into the overhead of the fresh food compartment. You will see a circular hole with the inclined tabs on it. Rotating this SLOWLY until the compressor shuts off or you hear a noticable click will start the defrost cycle. (Due to the inclined tabs you can only rotate it ONE direction.) The defrost cycle should self terminate after abiut 45 minutes. If it does not self terminate that indicates a problem with one of the 3 main defrost components. Timer, element or bi-metal thermostat.

Thanks for choosing FixYa,
Kelly

If the defrost thermostat is bad, it can prevent the heater from coming on OR it won't turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass(disconnect the two wires plugged into it and twist them together) the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.If your refrigerator is running but warm, then...Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator RepairRefrigerator Troubleshooting Refrigerator CompressorRefrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Coldheatman101

Hi,

There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.

Refrigerator is Too Cold and Freezing Food

heatman101

.............................

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.If your refrigerator is running but warm, then...Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator RepairRefrigerator Troubleshooting Refrigerator CompressorRefrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Coldheatman101 ,,,,,,,,,,,,

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.If your refrigerator is running but warm, then...Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator RepairRefrigerator Troubleshooting Refrigerator CompressorRefrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Coldheatman101

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

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The internal motor mounts are broken.